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Step 1: Whenever an employee has a grievance, s/he should first present it verbally to <br />his/her immediate supervisor within ten (10) days of the event giving rise to the grievance. It is the <br />responsibility of the supervisor to attempt to arrange a mutually satisfactory settlement of the <br />grievance within seven (7) calendar days of the time when it was first presented to him/her, or failing <br />in that, must within that time advise the employee of his/her inability to do so. Such contact between <br />the employee and supervisor shall be on an informal basis. <br />Step 2: If the aggrieved employee is not satisfied with Step 1 answer, he/she may, within <br />ten (10) calendar days following the day on which he/she received the Step 1 answer, reduce the <br />grievance to writing and submit it to the Shift Sergeant. The grievance shall be signed by the <br />employee and shall specify: (a) the date of the alleged grievance; (b) the specific article or articles <br />and section or sections of this Agreement allegedly violated; (c) the facts pertaining to or giving <br />rise to the alleged grievance; and (d) the relief requested. The Shift Sergeant may informally meet <br />with the grievant to address the grievance. A PBA representative may be present at the meeting <br />upon the grievant's request. The Shift Sergeant shall reach a decision and communicate in writing <br />to the aggrieved employee within ten (10) calendar days of receipt of the grievance. <br />Step 3: If the grievance is not resolved at Step 2, or if no written disposition is made <br />within the Step 2 time limits, he/she shall have the right to appeal the Step 2 decision to the Division <br />Commander or his/or her designee within seven (7) calendar days of the due date of the Step 2 <br />response. Such appeal must be accompanied by a copy of the original written grievance, together <br />with a signed request from the employee requesting that the Step 2 decision be reversed or modified. <br />The Division Commander or his/her designee may conduct a meeting with the grievant and his/her <br />PBA representative, if needed. The Division Commander or his/or her designee shall, within ten (10) <br />calendar days after the presentation of the grievance (or such longer period of time as is mutually <br />agreed upon in writing), render his/her decision on the grievance in writing to the aggrieved <br />employee. <br />Step 4: If the grievance is not resolved at Step 3, or if no written disposition is made <br />within the Step 3 time limits, he/she shall have the right to appeal the Step 3 decision to the Chief of <br />Police or his or her designee within seven (7) calendar days of the date of the issuance of the Step 3 <br />decision. Such appeal must be accompanied by the filing of a copy of the original written grievance, <br />together with a request form signed by the employee requesting that the Step 3 decision be reversed <br />-17- <br />