Disaster Program & Operations, Inc.

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33 TAB #8: PROJECT UNDERSTANDING AND TECHNICAL APPROACH DP&O’s experience and successful completion of many complex debris monitoring and recovery assistance projects with challenging obstacles demonstrate an in-depth understanding of Disaster Management and Administrative Services. We have developed a technical approach which facilitates Rapid mobilization, is “Scalable” and can be smoothly modified as the situation and challenges require, and which provides a seamless operation while effectively communicating and facilitating our clients’ needs while maintaining federal compliance to perform monitoring functions on the removal and lawful disposal of disaster-generated debris. DP&O IS COMMITTED TO PROVIDING THE FOLLOWING SCOPE OF WORK AND HAS INCLUDED OUR TECHNICAL APPROACH IN THE NEXT SECTION. 3.2 CONSULTANT PERSONNEL AND RESPONSIBILITY DP&O shall secure, at its expense, all necessary personnel required to perform the services under this RFP. DP&O shall have a professional staff with the knowledge, skills and training to monitor the disaster recovery process efficiently and effectively. Extensive knowledge of FEMA, FHWA, NRCS, FDOT, FDEP, FWC and other applicable Federal, State or local agency laws, regulations and policies is required. DP&O and Project Manager shall have experience in the FHWA, FEMA, and other applicable Federal, State, and/or local programs to assist the City in its disaster response and recovery efforts. Proper documentation by Consultant as required by FHWA and FEMA is required for all debris removal monitoring operations to ensure reimbursement to the City from the appropriate agency DP&O’s staffing plan shall include the positions listed below. Project Manager – Primary point-of-contact to the City and overall responsible for all Consultant services and personnel. DP&O will appoint a Project Manager, fluent in English, who will be the City’s primary point of contact and will be responsible for all services and personnel that are provided by DP&O. The Project Manager shall attend all meetings and briefings designated by the City. Daily meetings will be conducted by the City with DP&O and the Disaster Debris Collector along with other essential personnel in order to confirm daily debris recovery activities and schedules, address and resolve issues or concerns, and discuss progress of the debris recovery effort. Field Supervisor – Responsible for scheduling and deploying the loading and tower/site debris monitors and overseeing their daily activities at loading sites and disposal and staging sites. The field supervisor resolves field operational, eligibility, and safety issues, and communicates these issues to the City. Field Monitor – Responsible for overseeing the DMC’s debris recovery activities and issuing load tickets. TDMS Monitor /Tower Monitors – Disposal tower/site monitors will be located at the entrance to the TDMS or landfill where the inspection tower is located. They will be responsible for estimating and recording the CY of debris in appropriate location on the lower portion of the load ticket for all incoming debris-hauling vehicles. Debris Site Security – Unarmed and non-sworn security at TDMSs and Drop-Off Sites during all the hours of operations that the sites are active for debris removal and management, as directed by the City. GIS Specialist – Responsible for coordinating GIS application with City GIS staff members. Data Entry – Responsible for tracking, verifying, and entering load tickets into a data-base application, digitizing source documentation. FEMA Reimbursement Manager - Manages the preparation and submittal of FEMA documentation. • DP&O’s TDMS personnel must wear OSHA-required safety equipment whenever on a TDMS and must adhere to all federal and applicable safety standards requirements. Field personnel shall be identifiable with safety vests and vehicle placards. • DP&O shall provide adequate Site Monitors for each DMS.