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• Free Webinars: As a customer, you can look forward to engaging and informative webinars. <br />Get a crash course in performance management or learn about the latest features of your <br />OpenGov software. <br />Premium Support <br />Furthermore, OpenGov offers Premium Support to help organizations on their journey to <br />successfully adopt OpenGov's solution suites. With Premium Support, increased Service Level <br />Agreement (SLAs) mean that we start working on urgent requests even on weekends. In the spirit <br />of addressing problems quickly, Premium Support's designated OpenGov contact builds a <br />relationship with you and understands your organization and the nuances of your OpenGov <br />application setup. <br />OpenGov's Support Philosophy is simple: You invest in us. We invest in you. We are driven by <br />customer success. If you ever need help or have questions about your system, we want to make <br />sure you get well-informed, proactive support from the OpenGov team. Our goal is 100% <br />satisfaction. <br />"The responsiveness was incredible. They <br />always had an answer for us and were always <br />open to recommendations and suggestions. I <br />was just blown away by their level of <br />professionalism and knowledge of the system." <br />Dannette Allen <br />Finance Director I City of Diamond Bar, CA <br />OPENOV 34 <br />