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Customer Success: Our Customer Success team supports you from <br />deployment through adoption and beyond. You will get up and running quickly <br />and receive the training and support that you need to maximize the value of your <br />investment in OpenGov. <br />Customer Support: OpenGov Support is staffed by a veteran team with over 95 <br />years of combined government experience. Our highly trained support analysts <br />are available to solve any issues that you encounter within OpenGov's suites. We <br />are committed to resolving your issues in a timely fashion and to your <br />satisfaction. <br />Resources and Support <br />As an OpenGov customer, you are supported by our Customer Success team from deployment <br />through adoption and beyond. When you contact OpenGov, your first point of contact will be a real, <br />live person. OpenGov provides best -in -class standard support resources such as telephone, email, <br />chat, and an online portal as well as additional engagement channels like webinars, user groups, <br />and a resource center. <br />• User Groups: Our subject matter experts host regular user groups online and in person. <br />Learn from the pros and your peers! <br />• Resource Center: We provide you with articles and videos to enhance your learning and <br />education of OpenGov. <br />Review the status and updates of your <br />previously submitted requests. <br />Can't find what you are looking for? Our <br />support team is ready to assist. <br />Read about our upcoming product features <br />and ideas. Let us know which would be <br />most helpful to you. <br />0 OPEGOV 33 <br />