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7.TRANSITIONA PLAN CLIENT NAMESTART DATEIMPLEMENTATION LEAD The City of Sunny Isles Beach T.B.D.Alejandro Di Cola Purpose: In order to achieve a seamless transition, SFM implements a 10-Step Transition Plan tailored to meet the specific needs of each contract. Every location or sitewill follow the same transition plan with the only variance being staffing levels per site. The purpose of this process is to ensure a seamless integration of services when replacing an existing service provider or in-house program. Goals: 1.Deliver seamless transition that provides step-by-step instruction for SFM operations. 2.Identify key resources for transition tasks and proposed operating model. 3.Create accountability for transition team members. 4.Host initial transition meeting with client representatives and SFM executive management team. 5.Create a base of communication and expected protocols between SFM and client. 6.Timely commencement and successful service implementation. Site Assessments: The SFMtransition team will meet with key members of each location and conduct an initial site assessment. The scope of work includes various aspects such as safety and security regulations, time frequencies, waste disposal systems, and high traffic areas that require special attention. In addition, SFM will also determine project work budgets to ensure efficient planning and execution.Our Risk & Safety Managerwill conductsite assessments in order to develop training programs for all employees. Equipment: Equipment, chemicals, and other supplies will be distributed based on the need of each location.. SFM followsa standardizedcompanywide cleaning program which includes(4) basic green sealed certified chemicalsas well as supplies that will be utilized at every location. More information on these products can be found in section “Equipment, Chemicals, & Products”of our proposal. Transition Meetings:Regularly scheduled meetings will be held between SFM transition team and the customer’s designated representative(s) during the initial transition to ensure the required level of service is being reached consistently. Typical meetings are 30 days prior, 15 days after start up, 30 days, 60 days, and 90 days. Staffing: Our Team’s primary objective is to make it as easy and convenient as possible for the existing staff to join our Team. The transition team will facilitate the hiring of all qualified incumbent employees. Once staffing levels are established, SFM will utilize its own forces to carry out the scope of work. Initial training will include understanding of the newscope of workcontract expectations. Page 57 of 111