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SFM’S INTERNAL COMMUNICATION SYSTEM <br />In order to maintain high quality standards, SFM relies on effective internal communication to quickly <br />remedy any account deficiency. Below is a representation of SFM’s internal communication process <br />when an area is found deficient by a quality control officer. <br />While conducting <br />site inspections, <br />SFM's Q.C. Officer <br />gives a below <br />average grade <br />activating a <br />"Real Time Alert" <br />The Real Time <br />Once the deficiency <br />Alert is sent via <br />is remedied, the <br />email to the <br />Area Supervisor wil <br />Project Manager, <br />send a confirmation <br />Area Supervisor, <br />email closing out <br />Director & <br />the internal ticket. <br />President. <br />The Alert will <br />idenify the <br />Area Supervisor and <br />deficiency as shown <br />Site Supervisor will <br />on our sample <br />coordinate with <br />inspection reports. <br />Staff to address the <br />This email will <br />deficiency <br />remain active until a <br />within 24 hrs. <br />confirmation email <br />is sent. <br />Page 92 of 111 <br /> <br />