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<br /> RFP 24-06-01 BANKING SERVICES 35 <br /> <br />D. U.S. Governmental Checks <br /> <br />E. Interstate Checks <br />F. Do you provide for fractional availability? <br /> If YES, provide explanation <br />G. Credit card deposits. <br /> <br />11. Electronic Funds Transfer: Describe the services you provide for the payment to vendors through the <br />Automated Clearinghouse by means of electronic funds transfer. (If additional space is required, please <br />include as an appendix to your proposal.) Include a description of the services you are able to provide in <br />implementing an ACH program. <br /> <br />12. Direct Payroll Deposit: <br /> <br />Provide details of how your bank administers Direct Payroll Deposit Programs. <br /> <br />Is there a limitation as to participating financial institutions? <br /> <br />In what form and timeframe would you need the information regarding the City's employees and <br />their respective account numbers, payroll amounts, and identification numbers? <br /> <br />Provide details on how voiding and reversal of individual direct deposit ACH items are handled. <br />Indicate If it is possible to reverse or cancel an ACH file, and the appropriate procedures and <br />rules applicable. <br /> <br />13. Lockbox Service: Provide detail process of lockbox service. <br /> <br />14. Other Innovations: Propose any new financial services, plans or practices deemed to be in the best <br />interest of the City not otherwise addressed in this proposal. Any fees for these services to be included in <br />the Fee Proposal section “Future Services”. <br /> <br />15. Business Operations- Banking Services Only <br /> <br />A. What is the largest volume of paid items your bank processes in one month for a single commercial <br />account? <br /> <br />B. What is the largest volume of deposit items your bank processes in one month for a single commercial <br />account? <br /> <br />C. Describe your wire transfer department. <br />Where is it located. <br />Who manages it. <br />What is your normal cut-off time for outgoing transfers? <br />What is the Proposer’s policy in case of a wire transfer failure for which the City has confirmed <br />receipt of instructions? <br />How and when is the City notified of a failed wire transfer? <br />What controls has the Bank put in place to prevent wire transfer fraud to prevent ACH and Wire <br />Transfer fraud?