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24 <br /> <br />Amerant Bank – RFP #24-06-01 <br /> <br />• Yes, during initial login users will acknowledge our Treasury Management Terms and <br />Conditions, a hard copy will be provided <br /> <br />18. Security of Web Based Applications (Related to Banking Services) (Do not include products <br />related to Merchant Services for this question) <br />For each product available identify the product and detail the requested information as it relates to <br />each Web Based Application proposed for the City to use. <br />RFP 24-06-01 BANKING SERVICES 37 <br />Web Based Application <br />Name of Product: Treasury Connect <br />What application is this used for? Business Online Banking <br />A. Does session inactivity cause a sign-off? Yes After how long? 10 Minutes <br />B. How are form entries protected against common attacks like SQL injection, buffer overflow, <br />Cross-site, scripting, etc. <br />• Amerant uses the highest level of security software, please see link attached, <br />https://www.amerantbank.com/security-center/ <br />C. What web server software are you using? <br />• Amerant uses the highest level of security software, please see link attached, <br />https://www.amerantbank.com/security-center/ <br />D. What internet browsers is your software compatible with? Are there any exceptions or <br />limitations? <br />• Amerant uses the highest level of security software, please see link attached, <br />https://www.amerantbank.com/security-center/ <br />E. Describe procedures to test and install manufacturer’s security patches when issued. <br />• Amerant uses the highest level of security software, please see link attached, <br />https://www.amerantbank.com/security-center/ <br />F. Do your web based applications conform to “Open Web Application Security Project” (OWASP) <br />Standards? http://www.owasp.org. <br />• Amerant Bank prefers you log in to a secured network. However, you can log in to an <br />unsecured network as long as the user accepts the Terms & Conditions prior to logging in. <br /> <br />19. If our agency anticipates using an armored car service. <br />Please detail the armored car procedures with your institution. <br />• Amerant Bank maintains a relationship with Brinks and Loomis to process cash deposits. <br />Clients may negotiate a Transportation contract with any vendor of their choosing for cash <br />pick-ups and change orders. Our contract with Brinks and Loomis allows for any armored <br />car to deliver deposits and fulfill change orders. Brinks can support the coin sorting that the <br />RFP requires. <br /> <br />20. Qualifications and Experience of Staff <br />Proposer to provide in detail qualifications and experience of the specific staff to be assigned to the <br />City’s account, to demonstrate their ability to effectively perform the services outlined. Managers <br />and other project staff may only be changed with the express prior written permission of the City of <br />Sunny Isles Beach. The City of Sunny Isles Beach retains the right to approve or reject <br />replacements. <br />