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amount that a user can approve. <br />Login authenticationrequires the same login/password. Face ID is also available for <br />authentication with our mobile app. <br />MFA prompting secure access code when the user is accessing from a device not <br />recognized. <br />Dual controlis required for all transactions when money is beingoriginated (i.e., ACH, <br />Wires).One user will initiate the Wire/ACH, and a second individual must approve. <br />Symantec SoftTokens are also required for ACH and Wire originators. Soft tokens provide <br />you with a one-time use number to initiate transactions securely. Authorization in <br />Synovus Gateway is implemented through services, roles, and entitlements.Onlyusers <br />withaccessto a servicewithspecificrolesarepermittedtouse a feature on the accounts <br />they are entitled to. <br />Customize user limits and templates. Access can be customized by the user to include <br />entering and editing wires, release wires or approval only. Templates can be used to <br />further customize user workflows by entering and prefilling only the information required <br />for their transactiontype. <br />Alerts are customized byusers. <br />2.Other <br />a.TheCityhasEdmunds & AssociatesMCSJfinancialsystemsmanagementsoftware package. <br />Thesuccessfulbankshalldemonstratepastexperiencewithintegrating with the Edmunds <br />system or a comparable system in the followingways: <br />i.Electronic processing of Positive Payfiles <br />ii.Electronic processing of check reconciliationfiles <br />iii.Export and import of ACH electronic paymentfiles <br />b.The demonstrated experience must include accepted Edmunds MCSJ accepted file layouts, <br />statement showing banking systems accept standard Edmunds exports, and listing of <br />previous customers using banking services with Edmunds MCSJ system or a comparable <br />system in eachinstance. <br />Synovus can confirm that we can accommodate the file transmission capabilities for the City. <br />File Transfer Services <br />Synovus offersthe Citymultiple options from which to receive balance reporting activity via a <br />single, consolidated report for all accounts. If the Cityrequires an industry standard file format <br />a BAI format will suit yourneeds. If the Cityrequires a customized output, Synovus One View <br />can be used to create a .CSV or .TXT file for youractivity. <br />The Bank Administration Institute (BAI) is a National standard file format used by banks to <br />transferbankaccount data. This service allows Synovus to deliver financial information to <br />customersautomaticallyviaFTP or the customers can export a BAI file through Synovus <br />Gateway. The BAI format establishes acommon file layout and allows customersthe ability to <br />import their file into their account managementapplication, if compatible.The daily file <br />provides extensive information about the business account: account status (ledger, available <br />July 12, 2024Page 19 <br />City of Sunny Isles Beach RFP 24-06-01 <br />Banking Services - Synovus Bank Submission <br /> <br />