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retention policy. <br />Statements may be downloaded for multiple accounts at once. <br />Images of statements or items can be exported into a PDF or printed. <br />Multiple account images and/or statements may be exported into a single file. <br />Zoom in and out functionality for each file, and images may also be rotated or inverted as <br />needed. <br />Print capability for all files. <br />Items may be located by account number, date range, serial number, amount, or type (debit <br />or credit). <br />Easily navigable full statement displays. <br />Simple account research and reconciliation. <br />Synovus Web Image eliminates physical storage requirements. <br />Improves data and document security. <br />Enhanced Imaging <br />Synovus’ Enhanced Imaging Services (7-year archive) provides an electronic delivery service to <br />receive images through Synovus Gateway the day after a transaction is posted, rather than <br />waiting until the close of the business cycle. Sort and search images of paper items, including <br />checks paid, deposit slips, items deposited and returned items, are available with enhanced image <br />visibility. Images are available for up to 7 years. Imaged checks are available, online, the day <br />following the date it posts to your account. <br />I.Overdraft <br />If the total amount of checks and/or other payments exceeds the available balance of the Operating <br />Accountoranyothernon-linkedCityaccount,theProposeragreestopayallchecks presented for <br />payment. The Proposer will notify the Finance Director or City Manager immediately so that corrective <br />action may be taken. Proposers must provide information regarding overdraft protection as well as <br />any assessment offees. <br />Your primary relationship manager, Andy LaFearwill contact the Citythe morning of the overdraft to <br />allow for a quick resolution, so that the Citymay clear the overdraft. Synovus does require transfer of <br />funds, proof of wire, or check deposit for all checks to be paid. <br />Synovus’ overdraft fee is $36 per occurrence. Synovus does not charge interest associated with an <br />overdraft. Non-sufficient funds fees will be included in the analysis and can be paid for with <br />compensating balances. <br />J.StopPayments <br />The bank agrees to accept stop payment orders online utilizing an internet-based treasury <br />managementsystem.Iftherespectivecheckisunpaid,thebankwillprovide online confirmation of the <br />stop payment order as well as follow up with written confirmation. The Bank shall be responsible for <br />any item cashed if the item was confirmed as a stop payment as of a specific date and is subsequently <br />cashed bythe bank. <br />1.A cancellation of a stop payment order will be handled in the samemanner. <br />2.Proposers will indicate to the City in their proposals the period in which a stop payment order <br />July 12, 2024Page 28 <br />City of Sunny Isles Beach RFP 24-06-01 <br />Banking Services - Synovus Bank Submission <br /> <br />