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We accept issue files 24 hours a day, 7 days a week. Items must be uploaded to Synovus by 9:00 AM ET each business day to be included in the Positive Pay match for that day. There is no limit to the number of files uploaded per day or the number of items uploaded. The Citycan manually enter one check at a time through the online system. Items that the customer uploads throughout the day will be pushed out to our tellers automatically to allow newly issued items to be cashed. ACH Block will help protect the City’s account(s) against unauthorized electronic debits. With ACH Block, all ACH debits are blocked and will not post to the account(s) entitled with this service. If any ACH transactions are present on the account(s) they will be returned automatically. There is no reporting on automatically rejected ACH items. Check Block offers accounts with no check activity to be designated as “Post no Checks” as an additional layer of fraud protection. Any checks that are presented on the account(s) will be returned automatically. R.Credit CardsProcessing The Citycurrently has TD Bank as its merchant processor. Please provide any relevant information on these services. Synovus Merchant Services help you accept, integrate, and manage payments with an all-in-one commerce suite designed to let your customers pay whenever and however with in-store, online, mobile, contactless, recurring, unattended kiosk, QR codes, text-to-pay, electronic invoice, and more. Never miss a sale with more ways to accept, protect, and better understand payments anytime, anywhere. Accept more payments Engage with customers anytime, anywhere with more ways to accept payments including cash, credit, debit, check (physical or digital), QR codes, text-to-pay, mobile wallets, and more. Flexible integration compatibility with your preferred shopping cart for a seamless checkout experience and higher conversion rates. Automatic card account updater ensures uninterrupted payments by maintaining up-to-date information of customers’ credit and debit card. Improve economics Optimize cash flow with lower interchange rates, uninterrupted payment acceptance, and next- day funding with a Synovus checking account. Advanced reporting on sales trends and data driving your business with revenue and performance metrics. Save time, reduce manual errors, and get up-to-date financial insights for more effective decision making with our QuickBooks® plugin. Safeguard transactions Reduce fraud losses and maximize acceptance while securing your business with multi-layer protection. July 12, 2024Page 36 City of Sunny Isles Beach RFP 24-06-01 Banking Services - Synovus Bank Submission