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Synovus Gateway –Customizable and secure online banking solution Premium Reporting Options Zero-Balance Accounts Accelerate Pay Implementation Partnership Develop an immediate partnership with the Cityand establish responsibilities. Thorough communication and check points Review of the City’s processes and procedures Providing recommendations on process improvement Dedicated onboarder for implementation and training Synovus’ Government Solutions Group will offer specialized, industry-leading capabilities allowing the Citytobenefit from our in-depth understanding of your day-to-day and long-term needs. Our experience will create value across your entire organization. The Government Solutions Group has decades of governmental banking experience and, along with our partners intreasury management, Synovus provides a unique understanding of municipal banking that is unmatched by our competitors. Submit any additional information that would assist the City in the evaluation on your proposal. Business Process Review As an added benefit, Synovus Bank conducts a Business Process Review (BPR) where our Treasury Management Team will observe and examine City’s Accounts Receivables process, Accounts Payables process, and Financial Accounting to ensure what was communicated throughout the procurement process is, in fact, how County truly interacts and utilizes their bank. The goal for the Synovus Team is to document workflows and procedures to help clients understand where efficiencies may be implemented while noting parts of processes that may be too labor intensive and easily supplanted with automation. Following the site visit, the Synovus Team formulates its learnings and findings with City’s team. This often becomes the beginning of a strategic and/or tactical roadmap for clients to consider as they transform their financial operations. July 12, 2024Page 51 City of Sunny Isles Beach RFP 24-06-01 Banking Services - Synovus Bank Submission