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SYNOVUS BANK
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RFP No. 24-06-01 Banking Services
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SYNOVUS BANK
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Provides visibility and insights into payments data <br />Saves time, freeing staff for higher ROI endeavors <br />When combined with Synovus Accelerate AR, Accelerate Card, and Accelerate FX solutions, <br />Accelerate Pay delivers comprehensive, streamlined cash management insight <br />Enhances the Payee Experience <br />Fully supports payee controls and self-servicing through a convenient payee portal, including: <br />Payee Network registration – manage payments from other payers through a single portal <br />Payee choice of preferred payment method <br />Timely payment status reporting <br />Ability to request payment earlier than settlement date <br />Maintenance of their own banking information to ensure accurate and timely payments <br />Armored Courier Services <br />Synovus can work with the Citythroughout the implementation process to document workflow of <br />deposits to understand best use of services to include armored car services and other smart safe <br />solutions to enhance security and create efficiencies for the City. Synovus has existing relationships <br />with multiple vendors to assist the Cityin obtaining a contract for courier service. Armored courier <br />services are contracted between the Cityand the armored courier company. <br />Cash Processing Services- Commercial Cash Pickup and Deposit Processing: <br />Cash deposits are picked up by an armored car service. The cash pickups are regularly scheduled <br />at times agreed upon between the armored car service and the customer. <br />The armored car service transports the cash to a regional processing center for deposit into a <br />Synovus Bank account. <br />Cash only deposits receive next business day credit, for same day credit, the Citywould need to <br />work with armored courier to ensure delivery by 10 am cutoff. Bulk coin deposits receive credit <br />in 2 business days. <br />On-site smart safes can be utilized to minimize courier runs and expedite cash deposit <br />credit. Currency is fed into a bill accepter on the machine and deposits are electronically <br />transmitted to the bank. Funds in the safe are extracted and couriered to the bank on an agreed- <br />upon frequency, however credit is given even while the deposits reside in the safe. <br />Cash Processing Services - Commercial Change Order Services: <br />Coin and currency in any denomination and quantity are ordered conveniently by internet. <br />The armored car service delivers the coin and currency to the specified location securely and on <br />time. <br />15.Business Operations- Banking ServicesOnly <br />A.What is the largest volume of paid items your bank processes in one month for a single <br />commercial account? <br />Largest number Payment Transactions for a single customer with 132,831transactions for <br />$1,125,057,531.50 (May2024 – Government Customer) <br />**Based on number of transactions, not dollars. <br />July 12, 2024Page 71 <br />City of Sunny Isles Beach RFP 24-06-01 <br />Banking Services - Synovus Bank Submission <br /> <br />
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