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this process will eliminate many field coordination and quality issues before they arise. Furthermore, the submittal process is a critical part of the coordination process between subcontractors. It is an excellent vehicle to facilitate the necessary coordination between trades and ensure a smooth installation in the field. QUALITY ASSURANCE/QUALITY CONTROL Providing quality construction and high-value products/ services is integral to our core values. Consequently, quality control is a critical component of the services we provide on any construction management project. A successful quality program does not occur just through periodic inspections during construction: it begins with effective planning and ends with the execution of a detailed quality control plan and system of control. We set the parameters for a project-specific quality control plan during preconstruction and monitor our own workforce as well as that of subcontractors to ensure that they are meeting or exceeding our standards for the project. The superintendent will be responsible for the quality assurance and control of day- to-day construction activities, and the project manager will conduct site walks to monitor work in progress and will document quality issues for correction. They will inspect the work daily and promptly address items that do not meet the requirements of the contract documents and/or industry standards. They will ensure that no scope of work proceeds without a high level of quality. Our formal quality program also includes: • Reviewing construction documents for coordination, completion, design integrity, and constructability prior to release for bidding • Conducting pre-bid meetings that review quality standards and establish quality control procedures to be implemented on the project • Instituting an A/E document clarification procedure that allows the trade contractor to ask specific questions in writing and obtain written answers from the A/E, eliminating guesswork and subsequent rework • Conducting pre-award meetings that specifically cover the subcontractors’ construction methods and review technical specifications • Regularly inspecting the quality of equipment and materials • Reviewing critical application/construction procedures or conditions required in the specifications in detail • Ensuring project document completeness • Limiting personnel turnover to maintain project continuity • Conducting preconstruction and bi-weekly construction meetings with the owner/ architect team and subcontractors to maintain communication, control, and progress • Coordinating with vendors or other contractors employed directly by the owner • Maintaining daily reports recording all work activities • Coordinating with special consultants and testing services • Pre-inspecting all work prior to final architect and code official review COMMISSIONING AND PROJECT TURNOVER At the completion of the project, our focus is on coordinating the turnover of the facility to the owner. We recognize the importance of a smooth transition from construction of a facility to its daily operation. Consequently, through the move-in period, we assist the owner in becoming settled and familiar with all operational aspects of the facility, and we resolve any remaining issues. The turnover process involves a variety of activities: • Developing and completing a punch list • Initiating equipment start-up activities • Training the owner or owner’s representative on all building systems • Completing as-built drawings • Closing out the contract