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Docusign Envelope ID: 43201 COA-A739-4610-8444-5EA845CA01 11 10.17 PCI -DSS: PAYMENT CARD INDUSTRY DATA SECURITY STANDARD PayByPhone is responsible for the security of cardholder data which PayByPhone possesses or otherwise stores, processes, or transmits on behalf of the Client. PayByPhone abides by the rules and regulations set forth in the PCI - DSS. 10.18 PUBLIC RECORDS PayByPhone shall be required to comply with the following requirements under Florida's Public Records Law: A. PayByPhone shall keep and maintain public records required by Client to perform the service. B. Upon written request from the Client, PayByPhone shall provide the Client with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided by Chapter 119, Florida Statutes, or as otherwise provided by law. C. PayByPhone shall ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if PayByPhone does not transfer the records to Client. D. Upon written request, PayByPhone shall, upon completion of the contract, transfer, at no cost, to Client all public records in possession of PayByPhone or keep and maintain public records required by Client to perform the service. If PayByPhone transfers all public records to Client upon completion of the contract, PayByPhone shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If PayByPhone keeps and maintains public records upon completion of the contract, PayByPhone shall meet all applicable requirements for retaining public records. All records stored electronically must be provided by PayByPhone to Client upon written request from Client in a format that is compatible with the information technology systems of Client. Notwithstanding the above, neither party shall be required to erase, delete, alter or destroy back-up media made in the ordinary course of business. IF PAYBYPHONE HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO PAYBYPHONE'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CLIENT'S CUSTODIAN OF PUBLIC RECORDS AT (305) 792-1703, CityClerk(i�CITY&net,18070 Collins Avenue, 4" Floor, Sunny Isles Beach, Florida 33160. 10.19 SCRUTINIZED COMPANIES Pursuant to Florida Statutes Section 287.135, contracting with any entity that is listed on the Scrutinized Companies that Boycott Israel List or that is engaged in the boycott of Israel is prohibited. PayByPhone herein certifies, under penalty of perjury, that PayByPhone is not participating in a boycott of Israel. Any contract for goods or services of One Million Dollars ($1,000,000) or more shall be terminated at the Client's option if it is discovered that the entity submitted false documents of certification, is listed on the Scrutinized Companies with Activities in Sudan List, the Scrutinized Companies with Activities in the Iran Terrorism Sectors List, created pursuant to Florida Statute, Section 215.473, or has been engaged in business operations in Cuba or Syria after July 1, 2018. Any contract entered into or renewed after July 1, 2018 shall be terminated at Client's option if PayByPhone is listed on the Scrutinized Companies that Boycott Israel List or engaged in the boycott of Israel. PayByPhone must submit the certification that is attached to this agreement as Appendix `B." Submitting a false certification shall be deemed a material breach of contract. Client shall provide notice, in writing, to PayByPhone of Client's determination concerning the false certification. PayByPhone shall have ninety (90) days following receipt of the notice to respond in writing and demonstrate that the determination was in error. If PayByPhone does not demonstrate that Client's reasonable determination of false certification was made in error, then Client shall have the right to terminate the contract and seek civil remedies pursuant to Florida Statute Section 287.135. PBP_Service Agreement_Template_NA_V9.9_ 20250116 Page ill