Reso 2025-3821 - Laserfiche WebLink

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KONE Internal event KONE can no longer provide wireless service. Customer shall also provide KONE access to the appropriate location where the building telecommunications devices are located. KONE reserves the right to remove the wireless hardware in the event KONE no longer provides the wireless service or maintains the equipment. By initialing below, you are approving the above KONE Care - Wireless Phone Provider Service for the additional monthly fee of $0 (KONE 25% off current invoice for hard line phone service per master contract EV2516. Customer must provide copy of invoice). ACCEPTED BY Date: c. KONE Care 24/7 Connect -Performance Analytics If KONE 24/7 Connected Services is selected, then KONE shall provide and install the necessary device(s) to perform KONE 24/7 Connected Services on the equipment below. Unless otherwise provided for in the Agreement, any callouts, repairs, or maintenance prompted by the KONE 24/7 Connected Services shall be performed during regularworking hours of regularworking days, Monday to Friday, statutory holidays excluded, of the International Union of Elevator Constructors (IUEC.) All response times generated by KONE 24/7 Connected Services shall be calculated starting at 8:00 a.m. local time the next business day. Repair and maintenance needs identified through the Services shall be performed based on the repaircoverage agreed in the Agreement. Under no circumstances shall any indicators orpredictions be cause for immediate services, but shall be determined and completed upon the next scheduled maintenance visit, or otherwise at the sole discretion of KONE. By initialing below, you are approving the above KONE Care 24/7 Connect - Performance Analytics services for the additional monthly fee of $0.00. ACCEPTED BY Date: 3. The KONE Care 24/7 Connected Services are performed for the following equipment: Wireless State # KONE Equipment # Phone Phone Monitoring 24/7 Connect 77295 X X X 77296 X X X 4. Unless the remote monitoring device was a built-in component of a new KONE elevator, the remote monitoring devices are installed tothe equipment by KONE solely in order to enable the Services. The remote monitoring devices are provided to the Customer as part of the Services. Purchaser gives KONE the right to utilize 24/7 Connected Services to collect, export and use data generated by the use and operation of the equipment, regardless if Customer elects any of the Services. Purchaserwill not use the 24/7 Connected Services device, except in connection with the use and operation of the equipment. Purchaser will not reverse engineer or otherwise attempt to obtain the source code of any software in object code form. Purchaser has no ownership or proprietary rights to such data, northe device or software that monitors, analyzes, translates, reports or compiles such data. KONE 24/7 Connected Services, including any data collected, the device(s) to perform the service, and any software related thereto shall be the exclusive property of KONE. 5. KONE 24/7 Connected Services is a family of remote monitoring Services. The parties may later agree to add new Services to the equipment. 6. The Services shall be performed forthe duration of the Agreement. Should the Agreement expire or terminate, the Services will automatically terminate. 7. If any or all Services are terminated, unless the remote monitoring device was a built-in component of a new KONE elevator, the Customer shall upon request give KONE access to the equipment to remove any remote Kone Center Rev. OF 12/1/2017 Page 12 of 15 .CONP41DENT1/A-6 © 2018 KONE INC. 324