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Signature <br />Service <br />was provided. You may not otherwise copy, display, adapt, modify, distribute, reverse assemble, reverse <br />compile, disassemble, decompile, or otherwise translate the software. You will not transfer possession of the <br />software except as part of a transfer of ownership of the Units and the assumption of the rights and <br />obligations under this Contract by the transferee. <br />Otis may at its sole and absolute discretion employ remote diagnostics and predictive analytics to provide <br />customized service and improve efficiency and increase your satisfaction ("Otis Service Software" or <br />"Service Software"). The Otis Service Software is an Otis trade secret deployed pursuant to your service <br />contract to enhance our efficiency and your experience with Otis service. The data generated by these <br />Otis service diagnostic and predictive analytical tools shall be and remain the property of Otis. You agree <br />to keep the Service Software in confidence and proprietary to Otis. You will not permit others to use, access, <br />examine, copy, disclose, reverse engineer, decompile or disassemble the Service Software for any reason. <br />Upon termination of this Contract, regardless of the reason, Otis may disable either remotely and/or via <br />onsite visit (which you hereby permit) such Service Software. You retain your rights to any software not <br />provided by Otis contained in the Units and agree to allow Otis to make one backup or archival copy of <br />such software. <br />QUALITY AUDITS <br />Otis may periodically conduct audits not only to assess the functionality of your equipment, but also to assess <br />more broadly Otis product and service offerings, to understand usage, performance, or to simply evaluate <br />the products and determine next generation. Otis shall own this information. This audit activity may be done <br />on-site by Otis personnel or remotely through Otis Service equipment installed on your unit depending upon <br />the audit purpose. <br />MAINLINE DISCONNECTS <br />You agree to engage a qualified electrician on an annual basis to service the elevator mainline disconnects <br />located in the elevator equipment room. <br />ACCESS <br />You agree to provide us with a safe workplace as well as unrestricted ready and safe access to all areas of <br />the building in which any part of the Units are located and to keep all machine rooms and pit areas free <br />from water, stored materials, debris, and other potentially hazardous conditions. <br />ENVIRONMENTAL PROTECTION <br />Otis has practices in place to reduce generation of waste materials, to minimize risks to the environment, <br />customers, the general public and Otis employees, and to comply with federal and state environmental <br />laws and regulations. Material Safety Data Sheet (MSDS) Manuals are available for review at your request. <br />You assume responsibility for and agree to remove and remediate any waste or hazardous materials <br />including but not limited to hydraulic oil spills, asbestos, or other hazardous materials in accordance with <br />applicable laws and regulations. <br />MALFUNCTIONING UNITS OR DANGEROUS CONDITIONS <br />If any Unit is malfunctioning or is in a dangerous condition, you agree to immediately notify us using the 24- <br />hour OTISLINEW service. Until the problem is corrected and the malfunction or dangerous condition is <br />eliminated, you agree to remove the Unit from service and take all necessary precautions to prevent access <br />or use. <br />INSTRUCTIONS / WARNINGS <br />You agree to properly post, maintain, and preserve any and all instructions or warnings to passengers in <br />connection with the use of any Units. <br />Page 1 8 <br />289 <br />