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o- Signature
<br />Service
<br />lighting or wedge guards. This Contract does not cover computer and microcomputer devices, such as
<br />terminal keyboards and display units that are not exclusively dedicated to the elevator system. This Contract
<br />does not cover telephones installed by others, intercoms, heat sensors, smoke sensors, communications
<br />equipment, or safety signaling equipment, or instructions or warnings in connection with use by
<br />passengers. Further, we will not be responsible for, required, or liable: (i) to perform any tests other than
<br />those required by applicable Elevator Code in effect on the Commencement Date of the initial term; (ii) to
<br />make any replacements with parts of a different design or type or where the original item has been replaced
<br />by an item of a different design; (iii) to make any changes in the existing design of the Units; (iv) to alter,
<br />update, upgrade or modernize Units, whether recommended or directed by governmental authorities or by
<br />any third party; (v) to make repairs or replacements necessitated by failures detected during or due to
<br />testing of the Units or buried or unexposed hydraulic cylinders or piping; (vi) to replace or repair any
<br />component or system utilizing obsolete or discontinued parts, including but not limited to parts for which the
<br />original design is no longer manufactured or available for sale by the original equipment manufacturers or
<br />that is replaceable only by fabrication or purchase from a different after -market distributor or manufacture;
<br />(vii) to continue supporting, patching, or upgrading software and any associated hardware where the
<br />original supplier of such software and any associated hardware no longer sells the software as new and/or,
<br />terminates support, patches or upgrades of and/or access to such software, there is an inability to expand
<br />or renew licensing agreements, more technologically advanced hardware is available, and/or other
<br />changes/upgrades to the overall system render obsolete the functionality of the original software or do not
<br />allow the software to execute correctly on the hardware; (viii) to replace or repair any non-internet of things
<br />equipment more than twenty (20) years and one calendar day from the original installation date; (ix) to
<br />repair or replace any internet of things hardware product or component capable of being connected to
<br />the internet or having an IP address more than ten (10) years and one calendar day from the original
<br />installation date, and specific to any touch screen, touch pad, tactile pad including without limitation LCD,
<br />LED, CRT, TFT, DLP, Plasma, or OLED up to and no more than one (1) year and one calendar day from the
<br />original installation date; (x) to provide reconditioned or used parts; (A) to make any replacements,
<br />renewals, repairs or provide any service necessitated by reason of any cause beyond our control including,
<br />but not limited to, fire, explosion, theft, floods, water, weather, epidemic, pandemic, quarantine,
<br />earthquake or other act of nature or God, vandalism, misuse, abuse, mischief, or repairs by others. Otis will
<br />not be required to make renewals or repairs necessitated by fluctuations in the building AC power systems,
<br />adverse hoistway or machine room conditions (including temperature variations below 60 degrees and
<br />above 90 degrees Fahrenheit), or excessive humidity.
<br />UPGRADES
<br />The options and features associated with the service for your unit are priced based upon options and
<br />features selected by you and available on your contract start date. Additional features and options
<br />released after your contract start date may not be available to you or may be made available to you only
<br />at additional cost. These features are designed to operate in the current technological environment.
<br />OTIS SERVICE EQUIPMENT, SOFTWARE, AND ANALYTICS
<br />Any counters, meters, tools, machinery, remote monitoring devices, or communication devices which we
<br />may use or install under this Contract remain our property, solely for the use of Otis employees. Such service
<br />equipment is not considered a part of the Units. You grant us the right to store or install such service
<br />equipment in your building and to electrically connect it to the Units. You will restrict access to the service
<br />equipment to authorized Otis personnel. You agree to keep the software resident in the service equipment
<br />in confidence as a trade secret for Otis. You will not permit others to use, access, examine, copy, disclose
<br />or disassemble the service equipment or the software resident in the service equipment for any purpose
<br />whatsoever. If the Contract or service is terminated for any reason, we will be given access to your premises
<br />to remove the service equipment, including the resident software, at our expense.
<br />Software owned by Otis may be embedded in parts or otherwise provided by Otis as part of this Contract.
<br />Otis grants to you the non-exclusive right to use this software only for operation of the units for which the part
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