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Docusign Envelope ID: 459D1660-985D-4E5B-8F79-12B237BC0583 A O �First q,mendment to the Master _ X XServices and Purchasing Agreement 3.3 Transparency. Axon will provide documentation describing Al functionalities and their intended use and disclose any material limitations, risks, or Model Drift incidents. 3.4 Incident Response. Axon will promptly address and rectify anomalies in Al functionalities, as outlined in its incident management procedures. 3.5 Compliance. Axon will ensure compliance with applicable laws, regulations, and standards, including but not limited to the EU Al Act, NIST Al standards, and ISO/IEC 27001. 4. Customer Responsibilities 4.1 Ownership of Customer Content Customer controls and owns all rights, title, and interest in Customer Content. Axon obtains no interest in Customer Content and will only access Customer Content for limited purposes as outlined in the Agreement. 4.2 Use of All Technologies. Customer must: (a) review AI -generated outputs to ensure accuracy and appropriateness; (b) maintain control over Customer Content shared with Al Technologies (c) comply with applicable laws when using Axon Al Technology and Axon Services; (d) monitor for potential issues with Al outputs, including false positives or negatives; (e) actively opt -in for programs involving data sharing through Axon's ACEIP program; and (f) provide timely feedback on Axon Al Technology performance. 4.3 Restrictions. Al Technology is not designed for emergencies, and in such cases, users should contact appropriate emergency services directly. Axon disclaims liability for queries containing prohibited content, such as hate, sexual material, or violence, and reserves the right to restrict such usage. 5. Policy Chat. This section outlines the specific terms and conditions related to the use of Policy Chat by the Customer. By utilizing Policy Chat, the Customer agrees to comply with the following provisions: 5.1 License and Content Restrictions. Any uploads beyond 5,000 pages may be limited by Axon. It is the Customer's responsibility to manage uploads to ensure system efficiency and compliance with,these terms. 5.2 Data Processing. Inquiries submitted to Policy Chat are processed solely to provide accurate responses based on existing policy documents provided by the Customer. The Customer remains the Data Controller of all policy content, and Axon's role is strictly limited to facilitating access to this information through Policy Chat. 5.3 Policy Chat Restrictions. The information provided by Policy Chat is for informational purposes only and is based on the policy documents uploaded by the Customer. Axon does not guarantee the accuracy, completeness, or timeliness of the information, and disclaims all liability for any reliance placed on such information. Policy Chat is not a substitute for official policy documents, leg4advice, or comprehensive training. Users should consult their supervisors, legal advisors, or official sources for the most accurate and up-to-date policy guidance. Changes to policies may not be reflected immediately, and it is the Customer's responsibility to ensure data integrity by uploading the most current documents and removing outdated versions. 6. Draft One. Specifically for Customers who utilize Draft One, Axon may impose usage restrictions if a single - user generates more than three hundred (300) reports per month for two or more consecutive months. 7. Brief One. Brief One includes automatic summarization of all products that can be transcribed. If Customer subscribes to Brief One within a Quote, Customer may utilize Brief One with no limit on the number of pieces of evidence or cases. Notwithstanding the foregoing, Axon may limit evidence and case summaries for cases with over one thousand (1000) pieces of evidence or after three hundred (300) cases per End User per month for two (2) consecutive months in a row. Page 12 of 16 284