Kimley-Horn and Associates, Inc. Bid Document (9)

Home Browse Search

74IWFLFTLD016838.2026 ARCHITECTURAL AND ENGINEERING CONSULTING SERVICES (CCNA) RFQ # 26-07-01 CONTINUING PROFESSIONAL Work plan explaining meeting the established deadlines PROJECT WORK PLAN A Project Work Plan (PWP) will be developed at the outset of each TWO to establish a clear framework for executing the assignment. The PWP will define the project objectives; scope, schedule, and budget; applicable design standards, performance criteria, or study methodologies; key personnel roles and responsibilities; stakeholder coordination and lines of communication; and quality assurance and quality control procedures. The PWP will be distributed to all project team members so that everyone is working from the same plan, understands their responsibilities, and remains aligned with the City’s expectations throughout the assignment. Potential subconsultants will be managed through formal subcontracts that clearly define their scope, required deliverables, budget, and schedule. The team will be organized so that the appropriate technical experts and specialists are engaged at the right stages of each TWO, allowing issues to be addressed efficiently without unnecessary impacts to schedule or budget. Cesar will work closely with each TWO Project Manager to provide proactive client service and maintain consistent project delivery by: ĥ Maintaining overall responsibility and control of project delivery ĥ Managing the flow of information within the project team and between Kimley-Horn, the City, and key stakeholders ĥ Coordinating and integrating subconsultant team members, when required ĥ Monitoring adherence to the approved scope, budget, and schedule ĥ Overseeing quality management and confirming that final deliverables meet Kimley-Horn and City requirements Process for Handling Complaints and Notifying the City’s Project Manager COMPLAINT RESOLUTION AND COMMUNICATION. Kimley-Horn places a high priority on open, responsive communication and the timely resolution of concerns. We understand that under a task work order contract, even relatively minor issues can affect schedule, budget, quality, or the City’s confidence in the project team if they are not addressed quickly and effectively. For that reason, our approach is to identify concerns early, take ownership of them, and work collaboratively with the City to reach a practical resolution before they affect project delivery. As Contract Manager and the City’s single point of contact, Cesar will be readily available to receive and address concerns throughout the contract. Any issue related to a deliverable, team member, subconsultant, technical decision, or day-to-day coordination will be documented, acknowledged promptly, and communicated to the City’s Project Manager as appropriate.