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60 <br />City of Sunny Isles Beach | RFQ 26-07-01 <br />Continuing Professional Architectural and Engineering | General Civil Engineer <br />North Miami, Biscayne Park Water Main Extension. The scheduling challenge on this assignment <br />was multi-agency approval: design, permitting, construction inspection, and certification all had to <br />clear the City, the Miami-Dade County Health Department, and the Miami-Dade Fire Department, <br />and if those reviews had run in sequence they would have pushed the project well past its target <br />completion. Ross addressed the risk by identifying conflicts early, producing complete plan-and- <br />profile documents that minimized agency comment cycles, coordinating the three agency approvals <br />on a deliberately managed track, and remaining engaged through construction. The project began <br />and was completed on schedule with no project delays, contract amendments, change orders, or <br />work stoppages, demonstrating how early conflict identification and coordinated permitting keep a <br />multi-agency assignment on time. <br />4.5.3 QUALITY CONTROL AND QUALITY ASSURANCE <br />Quality control occurs throughout each assignment rather than only before final submission, and it is led <br />independently. Raymond Rammo, PE, who is not responsible for producing the deliverables he reviews, <br />sets the level of review appropriate to each task order based on its scope, complexity, and risk. <br /> »Aligning quality expectations up front. At kickoff, Ross confirms the City’s explicit requirements <br />(codes, standards, and contract deliverables) and its implicit expectations for the assignment, so that <br />the delivered product meets both the professional standard of care and what the City actually expects. <br />The most common source of client dissatisfaction is a gap between the two, and Ross closes it at the <br />outset. <br /> »Quality during design (process quality). Ross’s reviews confirm the design criteria, source <br />information, survey data, calculations, modeling, plan-to-calculation consistency, utility coordination, <br />permit requirements, interdisciplinary coordination, constructability, maintenance considerations, <br />quantities, cost estimates, specifications, and bid items. At the 30%, 60%, 90%, and 100% milestones, <br />Ross maintains a comment-resolution log identifying each comment, the responsible team member, <br />the required action, the disposition, and verification of closure. Robert ensures comments are <br />incorporated; Raymond confirms that significant technical and interdisciplinary matters are resolved <br />before documents go to the City. <br /> »Quality during construction (outcome quality). Quality control continues through submittal and RFI <br />review, documentation of field observations, evaluation of proposed changes, coordination of design <br />clarifications, punch-list preparation, and review of record drawings. <br /> »What the reviews are designed to protect. In infrastructure work the leading trigger of claims, agency <br />comments, and avoidable change orders is errors and omissions. Ross’ checking process is aimed <br />squarely at preventing them and at delivering plans that are biddable and buildable, constructible, <br />durable, operable, maintainable, accessible, and economical over their life cycle with the objective, <br />being measurable attributes by which the quality of an engineering deliverable is judged. This <br />continuous process reduces omissions, inconsistent documents, agency comments, field conflicts, <br />redesign, and change orders, which protects the City’s schedule and budget as directly as it protects