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Page 118CITY OF SUNNY ISLES BEACH • RFQ #26-07-01 • CONTINUING PROFESSIONAL <br />ARCHITECTURAL AND ENGINEERING CONSULTING SERVICES (CCNA) <br />DANIELA SILVA <br />SENIOR COMMUNITY OUTREACH SPECIALIST <br />FDOT D4, Broward Operations and FDOT District 6, Miami Operations | Assistant Community Outreach Specialist - Ms. Silva assisted with all in-house Community Outreach Specialists for FDOT District 4 and District 6. Ms. Silva’s responsibilities included creating project outreach collateral materials, conducting project and stakeholder research, identifying potential construction project impacts, coordinating public meetings, maintaining project websites, coordinating mailout distributions performing grass-root efforts prior to the start of construction and during construction, logging, and handling stakeholder inquiries, attending all project-related meetings, and translating project documents from English to Spanish on an as-needed basis. Her recent experiences have enabled her to have first-hand knowledge of current issues, activities, and inquiries for FDOT construction projects in District 4 and District 6. They have also allowed her to form relationships with project teams and local stakeholders. <br />The Discount Warehouse, Sunrise, FL | Junior Sales Consultant and Customer Service Representative - Ms. Silva oversaw setting up both national and international sales accounts. She also offered business-to-business customer solutions through meetings, coordination, phone calls, and emails. She handled domestic shipments and met bi-weekly sales quotas. Ms. Silva created marketing and promotional content for company advertising and for various outreach platforms. She also handled high-volume customer support to ensure all client inquiries were resolved and addressed. <br />ZF1 Nanotech, LLC, Davie, FL | Executive Sales Assistant - Ms. Silva conducted sales calls and meetings with national and international clients. She established relationships with clients, as well as drafted client agreement contracts. She also assisted with all customer support inquiries and helped coordinate meetings and training.