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system is a cloud based Dynamics CRM 2015 Online solution designed to track data communication between multiple disparate NYC and federal systems. Our resources are working with OMB to analyze business requirements and define scope, as known requirements are quickly added into the system through a rapid release iteration cycle that focuses on getting users in front of the system.The final solution will track funding and activity information related to Super Storm Sandy relief fund grants by incorporating an extensive list of workflows and business rules into a custom designed entity model. Prior to our delivery to OMB,Aeon Nexus engaged with the Mayor's Office of Housing Recovery Operations (HRO) in NYC. Our team developed a Grant Management System to support end-to-end case management for homeowners applying for the Community Block Development Grant (CBDG)to rebuild and restore their homes in the wake of Hurricane Sandy. Microsoft Dynamics CRM 2011 is the primary platform for this case management system,which is hosted in the Microsoft Azure cloud. Microsoft SharePoint 2013 provides document management capabilities for the system. The system has a public- facing portal, as well as an interface with the City's back-end systems. This solution manages the registration and intake of applications through the City's 311 system, reviews the eligibility of the applications, assists in the damage assessment and work order workflows, provides information for the environmental and historic review processes and assists in the referral and preliminary repair information for Phase II. Relative to this procurement, Aeon Nexus designed,developed,and delivered a Microsoft CRM emergency management portal and 311 System for Albany County, NY.This CRM implementation soon grew to incorporate a number of additional applications used to support county activities, all developed with the support and guidance of Aeon Nexus.Additional modules provided grant management capabilities for tracking expenditures across Homeland Security Grants,Vehicle Fleet Management, and Veteran Affairs cost allocation.This CRM implementation leveraged existing on-site LDAP directories to quickly integrate existing user account management models into the CRM solution and quickly get the users working in the system.Aeon Nexus utilized Adxstudio portals to provide visible access to county constituents through Internet facing portals allowing the public to access emergency information, report 311 incidents, and receive important preparedness and recovery information.The system implements a series of internal workflows to properly triage 311 complaints and emergency event information,and disseminate the proper information to all appropriate channels.Twitter feeds and email tracking help provide additional avenues of communication management and deep integration with BING maps allows county staff to properly identify and tad important emergency mange sites, including shelters and road closings. Internal staff have access to details reports and dashboard to properly extract and present vital spend allocation information across several levels of funding from county funds and earned grants. Additional Microsoft Experience Aeon Nexus recently delivered a SharePoint and MS CRM solution at New York State Office of General Services (OGS) where we designed and implemented an innovative web portal for their Hourly-Based IT Services contract. This contact was awarded to twenty-five vendors and all Executive Agencies in NYS are required to use these vendors for HBITS work. OGS required a system and solution that could facilitate the bidding and awarding process. Our solution utilized their existing SharePoint 2010 environment and licenses, including Office 365 accounts and profiles. Our full cycle solution included business and technical requirements documents,wireframes describing the applications functionality, composites illustrating the applications look and feel, custom SharePoint 2010 Solution, deployment to Test the Production environment, solution documentation,training, and post-production support. Our custom SharePoint 2010 solution included allowing access by user roles(Administrator, OGS, Contactors, Executive Agency Users, and Non-Executive Agency Users), allows users to create Task 6 174 Glen Street I Glens Falls,NY 12801 T:518.338.1551 F:866.252.1251 aeonnexus.com