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• <br /> . <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> 0 <br /> Q Quality Control Plan <br /> ® In this section SMG has provided an overview of its Quality Control Plan (QCP). Our QCP describes <br /> e our proposed quality control processes/procedures/practices. The description addresses all aspects of <br /> Q quality control including: <br /> 0 • caliber of personnel <br /> • line responsibility <br /> • adequacy of procedures, inspection, equipment and organization <br /> ® • capability to perform <br /> 0 • amount of work to be inspected and frequency of inspections <br /> • process for acceptance, rejection, documentation and resolution of deficiencies <br /> • trend analysis <br /> • corrective action to identify substandard performance <br /> ® • interface with our Clients inspectors <br /> 0 <br /> ® Our goal is to evidence the acceptability of our QCP by addressing the essential items in sufficient <br /> ® detail to indicate that we have a thorough understanding and reasonable approach to properly <br /> managing. Finally, SMG proposes the following as it relates to our QCP: <br /> i. it will become a compliance document upon contract award <br /> ® ii. it will remain in effect for the life of the contract <br /> iii. it will be changed/updated as-needed/required <br /> ® a. Responsibility for Surveillance of Work. <br /> Responsibility for daily inspection/surveillance of workmanship will rest with our Area Supervisor and <br /> e Project Manager. Our Quality Assurance Manager and Quality Assurance Inspector will make <br /> regularly scheduled inspections to ensure the level of quality remains consistent with our client's <br /> expectations. Finally, as an additional level of surveillance, other corporate staff will perform random <br /> ® periodic on-site inspections. <br /> 0 <br /> 0 <br /> CITY WIDE CUSTODIAL SERVICE. SUNNY ILSES BEACH FLORIDA <br />