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City of Sunny Isles Beach 18070 Collins Avenue, Sunny Isles Beach, Florida 33160 <br /> (305) 947-0606 phone (305) 949-3113 Fax <br /> EXHIBIT "A" <br /> SCOPE OF SERVICES <br /> Contractor offers a service using a parking system (the "MPP")that facilitates payment for parking <br /> with a mobile telecommunications device (such as a mobile phone), or the Internet. <br /> Parking customers who are registered with Contractor can start and stop their parking transactions <br /> by calling an Interactive Voice Response (IVR), sending an SMS, via mobile web application, or <br /> via mobile app to start and stop their parking transactions or by SMS. The IVR checks if number <br /> recognition is activated on the cell phone and then checks in the database if the caller is a customer <br /> of Contractor. <br /> If the caller is a Contractor customer and number recognition is activated, then the customer will <br /> be asked for the parking code (parking zone). The parking zone will be confirmed before starting <br /> the parking transaction. The customer will receive a confirmation that the parking transaction has <br /> been started. Stopping a parking transaction is done by calling the IVR number, using the mobile <br /> app, mobile web application, or SMS after which the stopping of the parking transaction will be <br /> confirmed. The MPP logs all actions of the caller in the MPP database. Additionally, customers <br /> can enter a pre-set period of time for their parking transaction. <br /> The parking code of the parking zone is indicated on parking signs(codes do have a unique number <br /> so that customers of Contractor can use the Services in all locations where the Contractor's parking <br /> system is in use by a parking authority). <br /> The City's enforcement officers can check the validity of the parking status real time by checking <br /> in the System's database if a valid parking session that zone is registered and has remitted <br /> electronic payment by using a handheld terminal or PDA. <br /> Users will receive parking alert services via Voice or SMS. The user will be notified, for example, <br /> when the maximum parking time nears expiration. <br /> Users can park anywhere where the Contractor's parking service is available. <br /> All parking charges are automatically charged to the credit card of the user. <br /> C6199-1516-036-PASSPORT PARKING. INC. <br /> 11 <br /> C SIB <br />