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IntelliTime Systems Corporation <br /> Maintenance and Support Overview <br /> Product Enhancements <br /> All of our clients receive documentation emails of each new build released, describing <br /> the product fixes/enhancements contained in that build. We provide PDF manuals of all <br /> system modules to clients, which are regularly updated as new system functionality is <br /> added. And we provide clients with demonstrations/walkthroughs of new product <br /> features. <br /> IntelliTime frequently extends the system functionality based on customer enhancement <br /> requests carried out via change orders. The overwhelming majority of enhancements <br /> are baselined in the system as configuration options rather than client-specific <br /> customizations. This allows all clients to benefit from product enhancements and greatly <br /> reduces the cost of upgrades. <br /> IntelliTime considers support to be job number one, and we encourage prospective <br /> clients to ask our references about the consistently high quality of our support services! <br /> 410 <br /> Copyright 2016, IntelliTime Systems Corporation Page 2 of 2 <br /> 5/10/2016 <br />