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B.1 Introduction  Managing changes and unforeseen challenges (what is the impact of this change or challenge?)  The monitoring and controlling process group ends once the project has achieved its goals and objectives as detailed in the scope of services.  The status of all projects will be reported to the Corps on a weekly basis. 5. Closing Closing a project means finishing all activities across all process groups and signing off the project with the City. At this point it is important to know how well the project has performed. The Project Manager completes a project closure evaluation and communicates how well the project was performed against its original business case, quality measures, cost, duration and tolerances. Observations are used to aid in the planning, execution, and monitoring of future projects. Quality Control / Quality Assurance Procedures Degrove performs project controls and quality assurance/quality control (QA/QC) at multiple levels as part of the natural progress of work. Degrove puts in place QA/QC procedures that are tailored to fit each specific project and are identified and documented as part of the project scope and the project plan. While the specific details of these plans vary with each project, Degrove does maintain overall QA/QC procedures, which are described in this section. 1. Project Team Kickoff Meetings Degrove takes the stance that the best QA/QC procedures begin prior to the commencement of any project work being completed. Upon appointing the project team, the Project Manager holds meeting(s) with all involved team members. Through these meeting(s), the Project Manager reviews the project‐specific scope, timeline, approach and methods, and individual duties of team members. The Project Manager also listens to other team members’ ideas and suggestions, and ensures each team member attains a full and proper understanding of the project goals, procedures, and his/her responsibilities within the project team. 2. Field QA/QC Checks and Procedures Each field crew is given clear instructions as to project‐specific methods for achieving the required survey data. It is the responsibility of the Project Manager to ensure that these procedures are followed and documented by the Field Crew Chief. Any unique challenges or situations in the field are immediately communicated by the Field Crew Chief to the Project Manager who will ensure that the proper adjustments are made and that if necessary the District is informed. It is also the responsibility of the Project Manager to ensure that the Field Crew Chief achieves the following QA/QC procedures and checks while in the field:  Perform all necessary equipment calibrations.