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<br />l.'rcq lIl\llt I) ,\ \.,J..l..\d <)Lk\'-,t iU11\ <br /> <br />What benefits are available to patients seeking laser vision correction? <br />Members utilizing their EyeMed Vision Care benefit will receive a 15% discount off the retail <br />price for LASIK or PRK treatments through the U.S. Laser Network, which is owned and <br />administered by LCA- Vision, a leader in laser vision correction. Members may also receive a <br />5% off promotional pricing, whichever is the greater benefit. <br /> <br />What information is available to callers via an automated voice response <br />system? <br />EyeMed Vision Care's toll-free line, 1-866-9EYEMED, is available 24-hours a day and will <br />provide members with the following options: <br /> <br />Q Locate the nearest participating provider location to the members' home zip code <br />Q Request or check the status of an out-of-network claim form <br />Q Speak to a Member Services Representative during operating hours <br /> <br />Do you have an optical retailer on your panel? <br />Yes, EyeMed Vision Care has the LensCrafters retail optical chain represented on our panel. As <br />the nation's largest optical retailer, with over 800 locations nationwide, LensCrafters is able to <br />provide your members with many services typically not available to the managed care patient. In <br />addition, they provide service in "about an hour" . <br /> <br />What types of reporting capabilities do you provide? <br />EyeMed provides a variety of comprehensive management reports and encounter data based on <br />eligibility data and the information from processed claims. The standard utilization reports <br />provided by EyeMed have been designed to meet the most requested needs of our clients, <br />however, we do have the capability to produce customized reports, if requested. <br /> <br />888-4-EYEMED <br />www.eyemedvisioncare.com <br /> <br />13 <br />