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<br />P n)\ i d (' r C r (' l k' IH i d 1 i 11 ~ d 11 d ( ) 1I ~ II i t \ \ '-, '-, 1I r d 11 C l.' <br />~ ... ~ <br /> <br />Provider Credentialing <br />EyeMed providers offer quality eye care and eyewear for your members. Our detailed <br />credentialing and contracting process verifies that providers meet or exceed all requirements for <br />panel participation. <br /> <br />Once approved for participation in the EyeMed panel, providers must sign the EyeMed <br />Professional Provider Agreement. Only then does EyeMed supply the provider with the <br />materials necessary to properly administer our vision care program to members. All providers <br />are subject to a re-credentialing process every two years. This ensures that providers continue to <br />meet EyeMed panel admission standards. <br /> <br />EyeMed's Quality Assurance Program <br />An independent Peer Review Panel, consisting of an established group of optometrists, <br />ophthalmologists, and opticians from EyeMed's own provider panel, as well as industry experts <br />will administer EyeMed's Quality Assurance Program. This panel will monitor standards of <br />quality according to these criteria: <br /> <br />Annual Instrumentation and Office Evaluations, ensuring uniform quality standards in office and <br />instrumentation sanitation and safety. <br /> <br />o Process Evaluations, to ensure providers properly document case histories, exam results, <br />and management plans. <br /> <br />o Outcome Evaluations, ensuring providers achieve correct diagnoses and provide proper <br />treatment <br /> <br />o Referral Evaluations, to ensure providers provide appropriate referrals when necessary. <br /> <br />o Participating Provider Review Process, to ensure the resolution of member grievances. <br /> <br />888-4-EYEMED <br />www.eyemedvisioncare.com <br /> <br />6 <br />