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<br />FACTOR S. COMPLEXITY <br /> <br />This factor covers the nature, number, variely, and intricacy of tasks, steps, processes or methods in the work <br />performed; the difficulty in identifying what needs 0 be done; and the difficulty and originality involved in <br />performing the work. <br /> <br />FACTOR 6. SCOPE AND EFFECT <br /> <br />Scope and effect covers the relationship between the nature of the work, i.e. the purpose, breadth and the depth of <br />the assignments and the effect of the work products or services both within and outside the organization. <br /> <br />Effect measures such things as whether the work output facilitates the work of others, provides timely services of a <br />personal nature, or impacts on the adequacy of decisions. <br /> <br />FACTOR 7. PERSONAL CONTACTS <br /> <br />This factor includes face-to-face contacts and telephone and radio dialogue with persons not in the supervisory <br />chain. Levels described under this factor are based on what is required to make the initial contact, the difficulty of <br />the communicating with those contacted, and the setting in which the contact takes place. <br /> <br />Above the lowest level, points should be credited under this factor only for contacts which are essential for <br />successful performance of the work and which have a demonstrable impact on the difficulty and responsibility of the <br />work perfonned. <br /> <br />The relationship of Factors 7 and 8 presumes that the same contacts will be evaluated for both factors. Therefore, <br />use the personal contact which serves as the basis for the level selected for Factor 8 as the basis for selecting a level <br />for Factor 7. <br /> <br />FACTOR 8. PURPOSE OF CONTACTS <br /> <br />Purpose of personal contact range from factual exchanges of information to situations involving significant or <br />controversial issues and differing view points, goals or objectives. The personal contacts which as the basis for the <br />level selected for this factor must be the same as the contact which are the basis for the level selected in Factor 7, <br /> <br />FACTOR 9. PHYSICAL DEMANDS <br /> <br />The "Physical Demands" factor includes physical characteristics and abilities (e.g. agility and dexterity <br />requirements) and the physical exertion involved in the work (e.g. stooping, bending, climbing, walking, or <br />running). To some extent the frequency or intensity of physical exertion must be considered, e.g. is the exertion <br />continuous or on an infrequent basis. <br /> <br />FACTOR 10 WORK ENVIRONMENT <br /> <br />The "Work Environment" factor considers the risks and discomfort in the employee's physical surroundings or the <br />nature of the work assigned and the safety regulations required. Although the use of safety precautions can <br />practically eliminate a certain danger or discomfort, such situation typically place additional demands upon the <br />employee in carrying out safety regulations or wearing protective equipment. <br /> <br />Compensation & Classification Study and I'crformancc I<~valuation System <br />'J'hc Mercer (,Iroup, Inc. August 24, 2006 <br />PBge 19 City of"SlInny Isles neach, l<'lorida <br /> <br />SIB <br />