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<br />-, <br />, ~", <br />/ ) "-, ,:~'\ <br />! \'~\ <br /> <br />[I r~1 <br />CI'ff OP sV:N:N"f ISUES (]3~}lCJf <br />\ ... I. I <br />\'9'>->__~:<"/ <br />'/ ,,<;. "'- :.:~-~) '~. \~/ -.. <br />.- ----- -~-------/ <br /> <br />/ i<\ i'-\ <br /> <br />.J :",\.1,' <br /> <br />Americans with Disabilities Act <br />Grievance Procedure <br /> <br />POLICY <br /> <br />The City of Sunny Isles Beach ("City") has adopted an internal grievance procedure for prompt and <br />equitable resolution of complaints alleging any actions prohibited by Title II of the Americans with <br />Disabilities Act ("ADA"). Any qualified individual who feels they haye been discriminated against <br />on the basis of disability in any program or service provided by the City, pursuant to the ADA <br />proyisions, may file a complaint with the City's ADA Coordinator. <br /> <br />PROCEDURE <br /> <br />1. Filing a Complaint <br /> <br />a. The complaint should be filed on the ADA Grievance Form, which is prepared by the City <br />and available on the City's website or upon request at the City Clerk's Office. All ADA <br />complaints, excluding those filed against the ADA Coordinator, should be addressed to: <br /> <br />ADA Coordinator <br />City of Sunny Isles Beach <br />18070 Collins Ayenue <br />Sunny Isles Beach, Florida 33160 <br />(305) 792-1708 <br />(305) 792-1768 (Fax) <br />(305) 792-1590 (TTY Line) <br /> <br />All ADA complaints filed against the ADA Coordinator should be addressed to: <br /> <br />A. John Szerlag, City Manager <br />City of Sunny Isles Beach <br />18070 Collins Avenue <br />Sunny Isles Beach, Florida 33160 <br />(305) 792-170 I <br />(305) 792-1561 (Fax) <br /> <br />-1- <br /> <br />U:\A TTORNEY\ADA Docs\SIB ADA Grievance Procedure.doc <br />