Reso 2007-1064 - Laserfiche WebLink

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2/27/2007 Page 2 . Yearly issuance of a Certificate of Use Bill and Certificate of Use Card at time of renewal; . History of the previous business for the location (history for each tax year is fOllnd in a separatc databases for each year) The update will provide the following: . Faster issuance of licenses; . One system to maintain not separate systems, this will allow for one database at time of renewal and there will be no need to copy the old database every year to create a new one, and maintain multiple databases; . It will provide better control as to the old business and closed businesses; . It will provide the capability of reporting, labeling and issuance of letters. This letters are being created using Microsoft Word, and are time consuming; . It will provide better tracking of the occupationallicenscs and certificate of use; . Being one system will provide better customer service at time of questions and issues, it will take the clerk less time to research; . It will provide connectivity from the field by the Occupational License Inspector and the office for new and old businesses; . Money savings by cutting the time that the officers need to be in the office inputting the information into the system, money saved by the clerk resolving simplc issues, less time for the customers to wait for a response, better customer service overall, as all the information would readily available to the public. CODE ENFORCEMENT OAT ABASE The progmm provides the following: . A basic database to input information as complaints come in, and to keep a record of the type of complaint and the action(s) / outcome(s) taken by the officcr. The update will provide the following: . Multiple reports capability (amount of open cases, closed cases, warning notices that were issued, number of civil violations issued, IllImber of warning or civil violations per code type); . Use of the specific section of the code to fill in the blank (the system will provide a dictionary of the various codes that the City enforces); . Less mistakes by the officers when the code is citcd; . Capability of generating mass letters, labels, warning notices and civil violations; . Acccss to parcel ownership information in house as well as out in the field (this will be accomplished by the parcel information available in the system; the parcel information is updated in a monthly basis with information from Miami Dade COlmty). The officers will not have to rely on the information online from the Miami Dade County Tax Collector, information that is not always updated on their webpage; . Building violations information available to officers in house as well as out on the field;