Laserfiche WebLink
<br />. New program capabilities will allow our Dcpartment to incrcase our level of customer <br />service effectivcness by: <br /> <br />1. Allowing our customers (contractors, developcrs and owners) to request and <br />confirm inspections online (with the implementation of permisconnect.com.) <br />This will, in turn, free up phone lines and increase staff timc for other tasks. <br /> <br />2. Enabling staff to obtain information clirectly from the computer system which <br />will help them answer questions accurately and in a timely manner. <br /> <br />. Implementation of the PT\VIN program will allow the Department to generate additional <br /> <br />revenue by: <br /> <br />1. Automatically generating reports that will allow staff to notify contractors of <br />expired permits and will make it possible to track all permit renewals <br /> <br />. System will allow the Department to provide the City Manager and Commission with accurate <br />statistics of the Department's productivity by: <br /> <br />1. Generating report of time tracking for the complete permitting process. <br /> <br />2. Generating charts and graphs integrated with Microsoft Word. <br /> <br />3. Generating user defined ad hock reports. <br /> <br />Please also find attached a list that compares three building permitting software packages <br />available on the market. This list contrasts featurcs available from HTE, New World, and <br />P1WIN. It also provides you with the estimated costs for licensure, installation and training, <br />along with the annual maintenance fee charged by each provider. <br />