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March 7, 2007 City of Sunny Isles Beach FL Quote #E2007-015 Page 3 Terms and Conditions: I. It is Black Bear's policy to invoice for all expenses it incurs on your Organization's behalf. Hence, if after purchasing non-refundable airline tickets, they are not used or need to be changed due to circumstances beyond our control, your Organization will be invoiced for the costs we incur whether the tickets are used or not, and whether the Training ultimately occurs 01' not. Certainly, if we cancel or reschedule for our convenience, then we will not invoice for any extra costs, It is very important that you understand this policy if you choose to authorize us to purchase non-refundable tickets on your Organization's behalf. 2. Please note that any items marked "(estimated)" will be billed as actually inclllTed. We bill all travel expenses directly, that is, we do not use a per-diem rate. Therefore, any changes in any of these estimated expenses (either an increase 01' decrease) will be passed on to your Organization. 3. You will be sent an invoice for the cost of training and expenses if applicable when the Training is completed. If a copy of our invoice needs to be sent to another staff member in YOUI' Organization, please provide us with that information at the bottom of this letter. All invoices are due upon receipt and become overdue 30 days from the date of invoice. All amounts aged 30 days are assessed 1.5% interest per month. 4. By signing this quotation, you acknowledge and agree that YOUI' Organization will be bound by these Terms Gild COlldiliollS, and represent and warrant that the individual signing this quotation letter has the authority to enter into this agreement on behalf of the customer. 5. This agreement supersedes any prior 01' eontemporaneous purchase order, proposal, request for proposal 01' information, communication, advertising, 01' representation concerning the Training. The terms and conditions contained in any subsequent purchase order shall not apply unless and until we sign such a purchase order and explicitly agree in writing that any such purchase order amends the terms of this quotation letter. If you have any questions about this quotation, please give us a call at (360) 379-9750 or email info@blackbearsvstems.com. Date: o ~ WOf C, I'N Ii 14NA-cqET2- Name: Title: Items Authorized: Training Venue (choose one): Item #1: Training at Black Bear Office: _ (enter # of days authorized at $ I 250/day) Items #2-#4: Training at your office: _ (enter # of days authorized at $1 750/day) Optional Items Item #5: Pre-training review