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<br />March 7. 2007 <br />City of Sunny Isles Beach FL <br />Quote #E2007-015 <br />Page 2 <br /> <br />If you choose to host your own training session, it is your responsibility to provide a stable <br />working environment. Our technical support staff will be happy to work with you to ensure that <br />all the workstations involved can properly access PTWin32v2, however, proper workstation <br />operation and network and printer connections are your responsibility. <br /> <br />We recommend that you limit the training class to as few people as possible, so we can give <br />as much personal assistance as required. An ideal class size is six or fewer. Please note that <br />class size is limited to no more than ten participants. <br /> <br />Items #3 and 4 are estimates of the travel expenses that will be incurred if we travel to your <br />location. As stated previously, all expenses will be billed back to the City if training is not <br />coordinated with an already scheduled trip to your area. Our expense billing includes all <br />transportation costs (mileage, taxis, ferries, car rentals, public transportation, etc.), phone <br />calls, meals and snacks, tips and gratuities, lodging, and taxes. <br /> <br />Please note that, due to the prohibitive cost of transferable or refundable airline tickets, ali <br />tickets that we purchase are non-transferable and non-refundable. This means that only the <br />named party on the ticket can use them; if the originally scheduled trainer is unable to travel <br />due to illness, etc., we cannot send another trainer in his or her stead. In addition, if a training <br />session has to be rescheduled or is cancelled, additional and unavoidable costs may be <br />incurred. <br /> <br />Please be certain to read the Terms and Conditions section below for specific <br />information pertaining to expense billing. <br /> <br />Pre.Train Review: We have included Item #5 for a pre-training review of your fees, permit <br />forms, and periodic reports. This is an optional item. We have found that the benefits of <br />training are greatly enhanced if it is specific to your policies and procedures. Performing the <br />review before training begins means that no training time will be lost while our trainer reviews <br />your document workflow and tailors the training to meet your specific needs. If you choose to <br />authorize this item, please send copies of pertinent forms, schedules and reports to be <br />reviewed at least two weeks before the scheduled training date. <br /> <br /> <br />T e of Quote <br />Dail <br />Dail <br />Actual <br />Actual <br /> <br /> <br />Houri <br /> <br />$600 / 4 hrs <br /> <br />If you wish to schedule a training session, under "Items Authorized" at the bottom of this letter please <br />indicate the number of days next to the appropriate item and whether you are opting for a Pre-Training <br />Review. In addition, please provide primary and alternative requested training dates, sign this letter, <br />and return it to us. This constitutes your commitment to pay for expenses and training costs we incur <br />on your behalf and your agreement to the Terms and Conditions set out below. Shortly after receiving <br />your signed authorization we will call you to discuss scheduling. <br />