Reso 2016-2594 - Laserfiche WebLink

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Evaluation Questions 0- No post-disaster support capabilities, or no response 10- Poorly defined post-disaster support capabilities and process 20-Well defined standard post-disaster support capabilities and process 30-Well defined Florida-specific post-disaster support capabilities and process that will enable government and educational entities'to procure office and educational consumables they need to resume operations after a disaster Q4. Indicate how many retail stores (if any)that your company has in the State of Florida. Describe your ability to support customers with retail stores and how you will honor State of Florida contract prices for customers that make in-store purchases. Maximum 30 Points 0- Has no retail stores in Florida, or no response 5- Has less than 10 retail stores in Florida and does not have the ability to provide customers with contract pricing in stores 10- Has more than 10 retail stores in Florida, but does not have the ability to provide customers with contract pricing in stores 20- Has less than 10 retail stores in Florida and has the ability to provide customers with contract pricing in stores 30- Has more than 10 retail stores in Florida and has the ability to provide customers with the lower of contract pricing or retail pricing in stores Q5. The State of Florida seeks an efficient process to help users identify items on the contract that are: (1) Lowest Price Items, (2) Core Items, (3) Items containing recycled material, (4) Items eligible to be on the Florida Climate Friendly Products List(See Section 5.13.2 of the ITN for details). How will your company identify Lowest Price, Core, Recycled and Climate Friendly items on your punch-out and online catalogs? Maximum 50 Points 0- No capability to identify any of these requested functions on their punch-out and online catalogs, or no response 10-Only able to provide one of the requested functions on both their punch-out site and online catalogs 20-Able to provide two of the requested functions on both their punch-out site and online catalogs 30-Able to provide three of the requested functions on both their punch-out site and online catalogs 40-Able to provide all of the requested functions on both their punch-out site and online catalogs 50-Able to provide all of the requested functions on both their punch-out site and online catalogs, and provides additional capabilities that will help Eligible Users identify high value, environmentally friendly products Q6. Explain your company's online reporting capabilities that you will provide State of Florida Customers. Does your company offer online standard and ad hoc reports, including shipping information, purchase order history, total purchases by user/location/entity? Maximum 40 Points 0—No online reporting capabilities or no response 10—Very limited online reporting capabilities relative to other qualified responses 20—Ability to provide requested standard online reports (e.g., shipping information, purchase order history, total purchases by user/location/entity) 30—Ability to provide requested standard online reports and offers additional reporting capabilities that will provide some benefit the Department and Eligible Users 40—Ability to provide requested standard online reports and offers additional reporting capabilities that will exceptional benefit the Department and Eligible Users Q7. Explain how your company will support the contract transition process on both the front-end and back-end of the contract. Maximum 30 Points 0- Not willing to support contract transition or no response 5-Provides unclear/or only general approach to supporting contract transition 10- Provides clearly defined standard approach to supporting contract transition(e.g., submits a detailed standard contract transition plan that includes key activities, primary owner, estimated start and end dates, major deliverables, etc. Response does not provide insights to how they will support end-of- contract transition) 20-Provides very detailed, standard approach to supporting both front-end and back-end contract transition (e.g., includes standard work plan, lessons learned from previous implementations, critical success factors, and key implementation related roles on both the vendor and state side, with responsibilities. Regarding end of contract transition provides standard plan on how they will support transitioning business to a new vendor, including providing listing of current user account information in 618-001-10-1 Office and Educational Consumables ITN Page 61 of 77