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<br />. .T~E' <br /> <br /> <br />8.II!dN~g ~Er./ft:i?'~; <br /> <br />Trane's goal is to provide reliable, efficient HVAC solutions for Pelican Community Park, Trane Service will <br />accomplish this by providing knowledgeable. professional technicians to work on your HVAC systems, Our <br />commitment includes: <br /> <br />Dependability and Consistency <br /> <br />Assigned Service Team - Your service team will consist of our professional Service Coordinator, Service <br />Technicians, and Account Manager with extensive HVAC experience. Our technicians have a thorough <br />understanding of controls, heating, refrigeration, and airside systems. <br /> <br />Priority Response - Pelican Community Park will receive preferred service status. Priority Emergency <br />Response is available on a 24-hour-per-day basis, <br /> <br />Automated Scheduling System - Trane utilizes a computerized scheduling program to ensure that all services <br />included in this agreement are performed. <br /> <br />Superior Service Delivery <br /> <br />I, ."". ,_ :. <br /> <br />Trane's Exclusive Service Procedures <br />Trane Building Services' global proprietary service <br />procedures ensure consistent quality through: <br /> <br />-.,,~.- <br /> <br />.J <br />\. . <br /> <br />- I <br />I <br />I <br />r <br />I <br />I <br />I <br />I <br />r <br />I <br />[ <br /> <br />.a-' ~::: <br /> <br />. Uniform service delivery <br />. Pre-job parts planning <br />. Documented work procedures <br />. Efficient and economical delivery of services <br />. An emphasis on Safety & Environments <br /> <br />f'. " <br />\. <br /> <br />. '-c. --- _,~ _. ~ _' ...',,:< <br />J "--. ,_. "-. .... .=. '.' .----. ,.,. <br /> <br />," -f-;~:2Q~~~->~~~~=~~~'~.:C;~ <br />::.(:./"N :...:~ _ - 0: :~':': ~;.~ L:-', <br /> <br />, . .. I! ;. .. <br />", " IV' Q' .....~ " u ' <br /> <br />Service Work Flow - Trane's industry exclusive service flow process includes detailed procedures that identify <br />steps for: safety, parts, materials, tools, and sequence for execution, Trane's procedures also include steps for <br />safety, quality control, work validation, and environmental compliance. <br /> <br />This process assures a complete service event. No critical steps are skipped or lost. Systems serviced in this <br />way offer a higher degree of reliability and operational longevity. Trane's exclusive service procedures deliver <br />superior service and most reliable outcomes at the most cost-effective price. <br /> <br />Trane's proprietary program is unequalled in the industry. <br /> <br />S/a <br /> <br />@2008 Trane All rights reserved <br /> <br />Page 2 of 11 <br /> <br />Service Agreement <br />