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SECTION 3- DESIGN PHILOSOPHY AND PROCESS EAC's design philosorh~' is built on superim client service through the pr()\'ision of a llualit\' product on-time and under budget. To do this we ha\'C developed a proccss that tirst rClluires us to understand the needs of the client, de\'cIop a system to mcet those nceds and then implement our pro\'en design and project managemcnt process that has resultcd in successful projects and rcpeat clients which in turn ha\'e rcsulted in our growth and development into one of the most respccted engineering firms in South Florida. Some of the elements of our design process are presented in the following sections. 3.1 Design Analyses and Construction Documents ()ur approach to engineering design, analysis and coordination is based on data gathering, timel~' communication, early problem and constraint identification, design creativity, and sound engineering principles. The means by which we achieve these objecti\'es include: joint kickoff I tield meetings; regulatmy Ipermitting reLJuirementsl determinations; brainstmming of alternati\'es; \'alue engineering; and project specific quality assurance programs. Deliverables will be submitted at \'arious phases of production in order to recei\'e the Cit~.'s input. Recognizing that some of the assignments on this project ma\' reLJuire interfacing with the residents and business owners within the City, EJ\C will de\'elop an Outreach Plan fm such tasks. This will ensure that at the start of projects the public is kept informed in mder fm critical feedback to be garnered. From our experience in other municipalities, this has pr()\'en to ensure thc feasibilit~, and practicality of design intent. At the \'ery early stages of design, EAC would proacti\'ely seek input from permit and regulatory agencies. This will help facilitate e\'entual pcrmitting and appr()\'als from the respecti\'e jurisdictions, 3.2 Development of Designs Consistent with Project Scope and Funding Constraints l,e\' to the success of any project is its overall understanding and the objective of adhering to this scopc without an~' budgetary or schedule encroachments. These items work hand in hand and must be closely monitored to ensure that the City's goals fm the project are achieved, This can best be achie\'ed by a clear understanding of the scope and recognition for the intent of the City in undertaking the project. EAC will advise the City on the feasibilit~, of the project considering the budget and schedule, I n some cases, if it is determined that the estimated cost of a project is greater than thc budget, the following approaches (in close coordination with the City) may be utilized: · Change features of the projects design to reduce the cost without an~' change in the project's scope, · Look fm opportunities to change the scope of the project to get the cost within the budgetary constraints fm the project. I terns to be eliminated or changed in the scope should be those, which ha\'e the least impact on the ()\'erall illtent of the project. · I f the scope cannot be changed then the budget of the project should be revisited to get the desired result fm the project, 3.3 Design Documentation The documentation of design and safety dccisions will begin upon our tlrst invoh'ement with the projcct and will continue as the project progresses, The result will be complete documclltation of the design and decision- making process leading up to the final submission of plans and contract documents. The design documentation is prepared b~' assigned design staff, re\'iewed by EAC's lluality control team and approved b~' the Ef\C project manager. 3.4 Quick Response & Prompt Service ( )ur ()\'Lrall team staff strength cnsurcs our abilit\' to be tlexible and offer quick response to the Cit\,. Ef\C has placed a lot of emphasis on its ability to respond to clients specifically on continuing set\'ice contracts. E/\C's project managcment plan makes it mandatmy that all projects and assignments attain a high level of client satisfaction. EAC will ensure that the City is satisfied with the level of service we provide. \\1e will follow through on assii-ornments, remain accountable for our work, listen to the City's assigned project representative and communicate effectively throughout the performance of our sen'ices. \Ve will take steps to be proactive on issues before they become problems. I)