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PART FOUR: STATEMENT OF WORK <br /> 4.01 . DEFINITIONS <br /> "Agency Agreement" is the established agreement between the Eligible User and the <br /> Contractor, using this Contract. <br /> "Fuel" shall mean any fuel product obtained through use of the Fuel Card. Fuel product shall <br /> include all types and grades of fuel available for retail sale and used in State and Eligible User <br /> vehicles, marine fleets, aircraft fleets and other equipment. <br /> "Fuel Card" shall mean the card issued to State and Eligible Users for the purchase of Fuel and <br /> Immediate Use Vehicle Accessories. <br /> "Fuel Card Services" shall mean providing services as described in this solicitation and as <br /> established in the Contract, if any. <br /> "Universal Platform" shall mean a retail electronic payments network used by at least 95% of <br /> Level 3 and Level 2 retail merchants in the State of Florida. <br /> 4.02 SCOPE OF WORK <br /> This Contract is to provide a Fleet Fuel Card Program for Vehicle Fleets owned by state agencies <br /> and Eligible Users in the State of Florida. The Fleet Fuel Card should be built on a Universal <br /> Platform. The Fleet Fuel Card Program will include the purchase of Fuel and any commodity <br /> and/or service for immediate use by the Eligible User to maintain daily operation of their vehicle <br /> fleet. Also, the Fuel Card may be used at Marinas and/or Airports as allowed for Marine Fleets <br /> and/or Aircraft Fleets. The Department seeks to improve quality and efficiency of services <br /> delivered, improve Eligible User services and reduce cost. <br /> 4.03 FUEL CARD SERVICES MINIMUM REQUIREMENTS <br /> Fuel Card Services will be available to all Eligible Users in the State of Florida. The Contractor <br /> will provide a Fuel Card that is accepted at fuel locations throughout the State of Florida for the <br /> purchase of Fuel and Immediate Use Vehicle Accessories. Services shall also include <br /> commodities and services to be used during emergency situations as described and priced within <br /> this contract's Emergency Plan. The Contractor will provide a detailed description of all Fuel <br /> Card Services available to the State and Eligible Users. Services shall also include, but are not <br /> limited to, purchasing controls, reporting options, level 3 detailed transactions, online Eligible <br /> User access for reporting purposes and account management and billing and payment options. <br /> At a minimum, the Contractor shall provide the following Fuel Card Services: <br /> • Fuel Card <br /> o Issuance and shipping second day mail, by 2pm EST, of Fuel Cards to Eligible Users will <br /> be at the Contractor's expense. This includes additional and replacement cards as <br /> required. <br /> o Fuel Cards will be used for the purchase of Fuel and Immediate Use Vehicle Accessories. <br /> Eligible Users will be responsible for setting Fuel Card restrictions. <br /> 16 <br />