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o Detailed reports will be sent with the Eligible User's invoice. The Eligible User will <br /> define the required detail of these reports. <br /> o Ability to issue an access number or PIN number for security purposes. <br /> o The Fuel Card Vendor shall provide the Eligible User's tax exempt ID number with the <br /> fuel card at no cost to the Fuel Card Program Eligible Users. <br /> • Fuel Cost <br /> o All•applicable taxes will be exempt from the fuel cost: This tax exemption will be <br /> excluded from the fuel cost and disclosed on the Eligible User's invoice. <br /> • Immediate Use Vehicle Accessories <br /> o Commodities may include, but are not limited to, motor oil, transmission fluid, brake <br /> fluid, windshield wiper blades, fuses, tires, etc. These commodities are for immediate <br /> use on the Eligible User's vehicle at the time of purchase. These Commodities will be <br /> charged at the Eligible User's negotiated price or at the Contractor's Fleet Management <br /> discounted price, whichever is less. Commodity purchases outside of the State of Florida <br /> may include applicable sales taxes. <br /> o Services may include, but are not limited to, car washes, vehicle maintenance, vehicle <br /> repairs, tire service, towing etc. These services must be performed on the Eligible User's <br /> vehicle at the time of purchase. These services will be charged at the Eligible User's <br /> negotiated price or at the Contractor's Fleet Management discounted price, whichever is <br /> less. Service purchases outside of the State of Florida may include applicable sales taxes. <br /> • Eligible User Accounts <br /> o The Contractor shall provide an on-line Account Management system to Eligible Users. <br /> These accounts shall be accessible on-line for day to day management and reporting <br /> purposes. <br /> o The Contractor shall provide Account Management Software and training to each <br /> Eligible User. This software shall have the same functionality for all Eligible Users and <br /> should interface with the Contractor's on-line system. <br /> o If deemed necessary by the State, the Contractor shall provide programming, at no charge <br /> to the State, for interfacing with the State's accounting system. Currently, the State is <br /> using a legacy system called FLAIR. <br /> o Other Eligible Users will negotiate interface programming, to provide compatibility with <br /> their accounting system, with the Contractor as required. <br /> o The Contractor shall have an Eligible User service center that has full account <br /> management services available between the hours of 7 a.m. and 6 p.m. EST. Monday <br /> through Friday except for State holidays. <br /> o The-Contractor shall have at least one Account Representative assigned to the State for • <br /> the management of the Contract. <br /> 17 <br />