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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . " We have calculated a total of 15,704 hours of staff availability within the next year. We realistically feel that these resources are more than sufficient to carry out any assignments under this contract. However, since a definite project scope has not been defined at this point, we can only estimate as to the total hours required to service this contract. 4.4.5 Budget Monitoring and eontrol BCC will develop and implement a Work Breakdown Structure (WBS) based on a logical organization of the work with the flexibility to adjust to the evolution of the project. The WBS will include all tasks and any overall management tasks, but will be primarily directed towards deliverable products. The WBS will form the basis for identifying schedule activities and monitoring cost. We will also develop standard cost control reports for every level of the WBS, consistent with the schedule and will track original budget, earned value, approved changes, current budget, current expenditures, estimate to complete, pending changes, and anticipated changes. The cost reports will compare planned versus actual expenses and will identify variance at the cost account level. 4.5 Quality Assurance / Quality Control Quality Assurance and Control begins with BCC's commitment to the City of Sunny Isles to provide qualified professionals that are experienced in all required disciplines. Quality for the BCC Team begins at the top. Every client expects it, and for the City our Project Manager and his team will deliver it. BCC focuses on five determiners of quality: Q . Client satisfaction ,."..,~. ... . Compliance with design code and standards ~ . Technical completeness and accuracy in detail Quality Control RECORD DOCUMENT Ctwckl!d: 0..1.: Bk. Chkd: -O.aI~:- CorrKtPd;-O"leo;- V.rlfif'd' -0..,..: . On-budget performance . On-schedule performance This tone is set by our company policies and is reinforced by the work plan that will be prepared at the beginning of the project. In fact, the ingredients of quality are already built into our organizational chart with BCC's commitment to staff the project with qualified professionals that possess all the required skill sets necessary to assure a successful project. Bee QUALITY DRIVEN -.. 7300 N Kendall Drive I Suite 660 I Miami, Florida 33156 t. 305.670.2350 Page 14 of 14