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ection 4: Response to RFQ Section # 1.5 questions 8 and 9 At KM/Plaza we take great pride in our Pre-Construction Services program, KM/Plaza has developed an extremely detailed and aggressive prequalification process that all subcontractors and vendors must go through in order to become part of our bidders list. This includes strict financial reports, EMR figures for the past 5 years, resumes of key staff, a list of projects completed and in progress, and a list of refer- ences. References must include clients, consultants and vendors. Once on the bid list and involved in the bid process, each subcontractor must complete a "Trade Analysis" as part of their bid. This "Trade Analysis" is prepared in house and is customized for each project and trade. By preparing this in an extremely detailed fashion, it sets the stage for this trade's contract exhibit and clearly identifies their scope of work. This analysis leads to fewer questions and issues in the field once the project is started, and therefore leads to less paperwork, conflicts and reactive management. This proactive methodology is a standard on all of our projects and has led to successful project after successful project. KM/Plaza has developed a system for procurement and tracking that begins in the Preconstruction phase and is instrumental in the success of each and every project that we manage, All material components get logged into the submittal tracking log and are managed by the project management team. KM/Plaza goes to great lengths to confirm that the materials are indeed on schedule and will be delivered at the job site within the required parameters so as to not only avoid delays, but to also ensure that the mate- rials are available in advance. This allows for field modifications or potential reordering should they arrive either damaged from delivery or require field fitting due to site conditions, KM/Plaza has made field vis- its to locations such as Montreal, Brazil, Italy, Chicago and New York, to name a few. These visits helped to confirm that materials were under fabrication, ready to ship, and were of an acceptable quality. The KM/Plaza team reviews all RFI and submittals prior to submitting them to the Design Team. This helps stream line the process and helps avoid unnecessary time spent by the Design Team to answer questions that might already be answered within the bid and or construction documents. The most valuable com- ponent of our preconstruction process is the constructability review. Our review is done at each stage of document issuance, The review process raises issues in design development that allows us to mitigate the RFI process during construction and ultimately reduces change orders and potential delays due to incom- plete documents, KM/Plaza not only raises the issues in the constructability review, but also manages the process so that these "open issues" become incorporated into the documents and are therefore no longer "open issues". With regard to records and reporting, KM/Plaza uses the same systems consistently on each project, Our corporate standards can be modified to meet the needs of each and every client, but we attempt to main- tain the same format of reporting for each project. This allows our staff to learn our system once and become more proficient with each project rather than having to learn new systems and formats for all new projects they encounter. KM/Plaza uses a proprietary accounting and project management software package called IMPACT!, This system not only provides the management team with up to the minute accounting information, but the client is provided with a password to the system to allow them to have complete and live accounting information for the project, It is in keeping with the KM/Plaza standard of being a fully transparent Construction Manager. IMPACT! is proprietary to KM/Plaza and is maintained and modified in house versus "canned software" that cannot be tailored to a specific client or project. It pro- vides us with an accurate yet flexible accounting and project management solution.