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SGM Engineering, Inc. City of Sunny Isles Beach RFP No. 12-04-02 Continuing Professional Architectural & Engineering Services Firms Only (CCNA) Section 4 – Approach and Methodology Special Considerations and Possible Difficulties in Completing the Project There are a number of key challenges to the successful delivery of services under this form of contract. First, although each individual assignment may be relatively small, project management is a challenge because a number of tasks will likely be underway simultaneously. Second, the range of building types the City owns/operates is broad, spanning from simple "anyone can design that" projects to complex projects involving specialized design expertise. Third, the sophistication of some City buildings may necessitate expertise in complex HVAC and electrical system design or special skills in the areas of building automation, data/communications, or electronic security. Fourth, in order to provide timely response to the City, the Project Manager must have immediate access to all disciplines. Finally, the Project Manager must have redundant resources in each major discipline to allow concurrent delivery of Project Tasks. Approach to the Project as it related to Quality Control SGM is a quality driven organization. Quality is an integral part of the scheduling and production process. For Continuing Service Contracts; SGM Engineering has a multi-tiered approach to quality that will be is formally documented in our Continuing Services Quality Control Plan. Key components include completion of a detailed Project Management Manual and communication of that plan to the Cit y of Sunny Isles Beach, assigning qualified staff to designated design tasks; assigning qualified senior personnel as quality control approvers to review and approve design quality production, both discipline, inter-discipline, and constructability; identifying a separate Independent Technical Review (ITR) team from qualified personnel who are not otherwise working the project; regularly review LEED scorecard; use the detailed work plan that outlines the work tasks, budgets, and milestones to measure performance; use guide details, specifications and software programs to maximize efficiency; and resolve any conflicts. SGM ensures that there will be documented and constant communication between the City and our design team. We will involve the facility end users, City of Sunny Isles Beach personnel, throughout the entire design process. This will start in pre-design through identification of all key personnel in the Project Outline with name and contact information, along with areas of responsibility correla ted to the project’s work breakdown structure. Everyone identified in the Project Outline is considered part of the design TEAM. A Project Initiation Conference will be held for each project with all team members included. Regular team meetings will b e held throughout the entire design process. The regularity of these meetings will be based upon the size and complexity of the particular project. Our experience is that often times the RFP does not address all the needs and concerns of the owner. It is important these issues are discovered to save the City of Sunny Isles Beach unwanted costs, value engineering, and efficiency of design. SGM will ensure that scheduling is an ongoing cooperative issue. SGM will ensure that all lead engineers will ensure that all design submittals meet the City’s Construction Standards, receive ongoing feedback from the City of Sunny Isles Beach’s construction and facilities planning division, answered all questions and comments and ensure the design takes construction cost and efficiency into account. This approach will start in pre-design through identification of all key personnel in the Project Outline with name and contact information, along with areas of responsibility correlated to the project’s work breakdown structure. Everyone identified in the Project Outline is considered part of the design TEAM. Each project will use a combination of face-to-face meetings along with e-mal, project collaboration website, GoTo Meetings, and teleconference and video conferencing technologies as available. Dr. Checks will also be used at the various design phase submissions to collect additional input from the Team’s various governmental personnel throughout the project phases. The first critical element of SGM’s Quality Control Program is development and implementation of the Project Schedule; we maintain our own computerized scheduling system. We develop and maintain a sophisticated project schedule utilizing Microsoft Project. More than merely a tool to manage prog ress to contract completion dates, we will establish a master project schedule that encompasses all design development, and construction document preparation. This master schedule serves to establish a work plan for accomplishing period and systematic rev iews as design progresses and to ensure significant quality control requirements are accommodated.