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n n n n n n fl f� CITY OF SUNNY ISLES BEACH RFQ# 12 -04 -01 CAL I ' A Professional Architectural and Engineering Services Mr. Calderon understands that the City of Sunny Isles Beach requires the consultant to be able to provide an as on- needed basis services that include but not limited to traffic studies, parking studies, traffic data collection, traffic and transportation engineering, data analysis, preparation of conceptual improvement plans, present reports and recommendation through final traffic engineering reports that will provide recommendations for City officials and respond to public concerns. Mr. Calderon's administration and management of this contract above all others is based on the following elements: • Complete understanding of the technical requirements and focus in a single area of interest • Objective to supply and expedite concurrent or multiple activities • Organization to provide flexibility • Experienced staff to resolve unique issues through the most innovative solutions • Staff that will be available day /night to meet with stakeholders at their request • First hand access to state -of -the -art technology • Sheer resolution and commitment to serve the City of Sunny Isles Beach. As a result, Mr. Calderon's organizational management approach at CALTRAN is based on a pro- active leadership that strives for customer satisfaction, achievement and success. Mr. Calderon's is conscientious that timeliness and effectiveness to response to each of task within is imperative for this important contract without overextending administrative costs. Mr. Calderon considers that an essential element for this contract is to maintain direct lines of communication that will allow the sharing of ideas, experience, technology, and sensitivity to current economical constrains without affecting quality of services render to City of Sunny Isles Beach. Quality Control: Mr. Calderon recognizes the importance of a superior quality product and the need of a systematic QA/QC plan to assure excellence and client satisfaction. Mr. Calderon's Quality Control Plan is based on the ability to provide the finest product that will be extensively reviewed for facts, evidence, errors and omissions through a Total Quality Management Strategy. A detailed QA/QC plan is applied to each task to identify, coordinate responsibilities, and describe the procedures and standards to be utilized. This plan facilitates independent checks, reviews, verification of all data, as O - well as, standard compliance for the proper coordination, and production documents as part of the contract. Mr. Calderon's Q/A and Q/C plan includes as a minimum the following elements to ensure that the production meets accuracy and timeliness: Complete understanding of the scope, verification of ' accuracy of data and field procedures, establishment of check and balances, guidance of staff in compliance with QA/QC procedures, verification of updated standards and methodologies, integrated reviews of all work levels, field observations, documentation, guidelines, plans, goals, etc. through an internal monitoring and audits of production. 151 Page