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Quality Control Quality control starts with the entire team, building a strong foundation with all of the team members from day one. What is meant by this is we have a strong outline of what is expected of all of the team members. We adhere to all of the submittal and information process. In the field we monitor all of the subcontractors work by daily inspections and written letters of non- conformance to the subcontractors. We inspect all of the work prior to sending in written inspection reports along with contacting the testing agency at least 24 hours in advance of any inspections so that the inspectors will be assured that it has passed the specified contract criteria. During pre -con we set up an action items log with dates, who is responsible, and who the parties are that have to respond. What this does is keep people in touch with the daily activities that need to take place. This does not replace the schedule for the project but it gives people an idea what the responsibilities are and when they have to have answers back to the team and if someone else in their office needs to address any issues. It takes the guesswork out of the weekly meetings from people using the excuses like "Oh I thought you were getting that permit" or comments like "Well we thought you were getting us that information, I will get you that next week at the meeting" People need to be informed of what is expected and what they need to do to keep the project moving in a positive direction. People do not fail because of lack of knowledge; they fail because they are not informed of what is expected from them, and when it is expected. Document Control and Communications Fastrack MCI's approach to document control and communications with the Owner and Architect is pretty simple. First of all, we use Expedition and Computer ease software to monitor all of our document control and communications with the Owner and Architect. In our attempts to go green computer ease has allowed us to scan in all documents to the specific project file. Thus allowing our project managers to access this onsite giving us the ability to act as a one stop shop. These programs allows us to monitor the project on a daily basis and gives the Owner and Architect the ability to log on to monitor the project at their leisure. In addition to this, we will provide a Monthly Report that will include everything from updated schedules, RFI's, submittals, meeting minutes, superintendent daily reports, C.O.'s & CCD's. Fastrack MCI also staffs our projects full time with an onsite representative, available to the Owner and Architect at all times. City of Sunny Isles Beach I Request for Qualifications No. 12 -06 -01