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EMERGENCY RESPONSE TEAM <br />READY WHEN YOU NEED US <br />With dozens of locations across Florida and more than 2,200 employees in the state, <br />we can dispatch faster than other landscape service providers in the event of a <br />catastrophic situation, including but not limited to hurricanes, tornadoes /water <br />spouts, and severe weather. <br />When a catastrophe occurs, your local Branch Manager, David Rivera, will personally <br />draw on resources and pull equipment from within the ValleyCrest network to ensure <br />your property is quickly, properly and safely serviced. <br />COMMUNICATION CATERED TO YOUR STYLE <br />To ensure a successful partnership, effective communication is one of our top <br />priorities. We have found the best way to keep our customers highly satisfied is to <br />always make sure we understand your current needs and priorities. We believe <br />strongly in being proactive in our communication and have designed several forms <br />and checklists our customers find valuable for staying apprised of their landscape <br />status and maintenance activity. Additionally, we are equipped to respond quickly to <br />new and unexpected needs as they arise. <br />PROACTIVE COMMUNICATION <br />• Walk your property with you to continually be aware of your priorities <br />• Supply staffing, irrigation and horticultural schedules weekly <br />• Report our daily maintenance activities as often as you prefer <br />• Provide digital photos to verify technical issues, damage and plant and tree health <br />• Attend meetings at your request to present reports and educational content <br />............................................................................ ............................... <br />4 ValleyCrest Landscape Maintenance [ 7 of 20 ] <br />