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RFP No. 12-09-01 Automated License Plate Recognition
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Last modified
10/4/2012 2:46:13 PM
Creation date
10/4/2012 2:21:11 PM
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CityClerk-Bids_RFP_RFQ
Project Name
Automated License Plate Recognition
Bid No. (xx-xx-xx)
12-09-01
Project Type (Bid, RFP, RFQ)
RFP
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1111/ igiIantliideo AR <br /> Vigilant Video — Limited Two (2) Year Hardware Warranty Policy <br /> Vigilant Video ("Vigilant") values your business and always attempts to provide you the very best service. <br /> Below is Vigilant Video's limited two (2) year Hardware warranty policy that describes the terms and <br /> conditions of hardware replacement and repair. <br /> Warranty Policy <br /> This policy warrants Hardware distributed by Vigilant to authorized Vigilant dealer and/or distributors, or <br /> sold directly by Vigilant. This warranty extends to the original retail purchaser only and commences on the <br /> date of original retail purchase. This policy warrants that all materials be free of material defect for a <br /> period of two (2) years. <br /> \Vigilant will replace or repair any hardware, or component thereof, that has been determined by Vigilant <br /> to be defective throughout the two (2) year warranty period. Vigilant reserves the right to replace any <br /> hardware found to be defective with a Vigilant re-certified Hardware in accordance to the terms and <br /> conditions of this policy. <br /> Only qualifying items returned to an authorized Vigilant return center will be warranted under this limited <br /> policy. If your Hardware was purchased as a component integrated within a system by a system <br /> manufacturer, the limited warranty provided by Vigilant is limited to only hardware provided by Vigilant. <br /> Tease contact Vigilant to determine if the hardware is Vigilant hardware and is therefore covered by this <br /> limited warranty. If the hardware is not Vigilant hardware and is not covered by this limited warranty, then <br /> Vigilant will refer you to the place of purchase or the system manufacturer directly for warranty service. <br /> There are no warranties which extend beyond the face of the limited warranty, unless an extended <br /> warranty is purchased from Vigilant. Vigilant disclaims all other warranties (with the exception of any <br /> additional purchased extended warranty offered by Vigilant and purchased by customer), express or <br /> implied, regarding the Hardware, including implied warranties of merchantability, fitness for a particular <br /> purpose, or non-infringement. Some states, provinces, and municipalities in specific countries do not <br /> allow the exclusion of implied warranties, so the above exclusion may not apply. <br /> Limitation of Warranty <br /> Your exclusive remedy for any defective hardware is limited to the repair or replacement of the defective <br /> unit. Vigilant may elect which remedy or combination of remedies to provide in its sole discretion. Vigilant <br /> shall have a reasonable time after determining that defective Hardware exists to repair or replace such <br /> defective Hardware. Vigilant's replacement Hardware under its limited warranty will be manufactured from <br /> new and/or serviceable used parts. Vigilant's warranty applies to repaired or replaced Hardware for the <br /> balance of the applicable period of the original warranty. <br /> Vigilant's warranty does not cover Hardware which has been received improperly packaged, altered, or <br /> physically damaged. All Hardware is subject to Vigilant inspection upon receipt. <br /> r - ' \Iigilant Video Vigilant Video,Inc. Email: <br /> 2021 Las Positas Court sales @vigilantvideo.com <br /> Suite#101 support@vigilantvideo.com <br /> www.vigilantvideo.com Livermore,CA.94551 <br />
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