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RIII ■ r-CAR F vIghanLviueO T CC IT©tl ..�/ TM Recertified Hardware (USA and Canada) Vigilant recertified hardware may consist of customer return units and may be repaired. All replacement Hardware or components are tested and determined to meet Vigilant's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear. All recertified Hardware carries a manufacturer's limited warranty throughout the warranty period as 1 measured from the original date of purchase. Return Material Authorization (RMA) IVigilant warranty claims must be initiated on the Vigilant website for a Return Material Authorization ("RMA") number at http://supportforms.vigilantvideo.com/RMA.aspx. If it is determined that the Hardware may be defective, an RMA number will be issued with instructions for Hardware return. Unauthorized returns will be returned to the customer at the customer's expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container. To request an RMA, please contact your local authorized Vigilant dealer. Warranty Limitations /igilant's limited warranty provides that, subject to the following limitations, each Hardware component twill be free from defects in material and workmanship and will conform to Vigilant's specification(s). Limitation of Damages Vigilant's entire liability for any defective hardware shall in no event exceed the purchase price for the defective Hardware. This limitation applies even if Vigilant cannot or does not repair or replace any defective hardware and your exclusive remedy fails of its essential purpose. No Consequential or Other Damages Notwithstanding anything else in this policy or otherwise, Vigilant will not be liable with respect to the hardware under any contract, negligence, strict liability or other legal or equitable theory (I) for any amount in excess of the purchase price for the defective Hardware or (II) for any general, consequential, punitive, incidental or special damages. These include loss of recorded data, interruption of use, the cost of recovery of lost data, lost profits and the cost of installation, or removal of any Hardware, the installation of replacement hardware, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of hardware arising from a defect in any hardware. This section does not limit liability for bodily injury of a person. Some states, provinces, and municipalities in specific countries do not allow exclusion for limitation if incidental or consequential damages, so the limitation above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. _0 • -it \/igilant Video Vigilant Video,Inc. Email: 2021 Las Positas Court sales @vigilantvideo.com Suite#101 support@vigilantvideo.com www.vigIIantvideo.com Livermore,CA.94551 rir-