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InformationalJouchscreen Kiosks and Software Services <- ® FP;..- - - la;K 4 IL>liCNa lnc RFP# 17 04 01 -% 7F-77-,,, 7F-7r_,`. PRODUCTION SCHEDULE ELEMENTS The following steps impact or dictate the production schedule. These elements are reviewed with the client and a detailed timeline is established. Examples of these elements are typical milestones to establish a production timeline: • CHK reviews project scope, features and goals with City • CHK obtains client design elements(font types,corporate colors,customer service messaging, etc.) • CHK reviews real-time and scheduled data integration requirements and objectives • CHK develops detailed development and task timeline/project management document • City issues approved Task Order (NTP) • CHK initiates a job bag for internal tracking • CHK develops design and user interface concepts and features ® • City and CHK hold design reviews and clarifies any ambiguities in goals and deliverables • CHK starts development • CHK's design department interprets and incorporates the guest information into the design such as events,weather, mobility, mapping,wayfinding, points of interest and any other content required by City. • CHK's data integration team begins developing and programming of content • CHK implements designs and presents product for review and testing of user interface. • CHK and City document any changes required • CHK implements changes. • CHK presents changes for review • City signs off • CHK and City review site location and develop plan for implementation of power, network, security, on-site management and remote monitor and management • CHK builds finished product and performs 120 hours at designated internal testing site. • City/CHK moves final product to designated final location(s) • CHK and City hold product review conference calls on a monthly basis for the next 90 days. May 9, 2017 Confidential page 29 of 32