ITB 17-05-01 Landscape Maintenance Services

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City of Sunny Isles Beach | Invitation to Bid No. 17‐05‐01 22 2.13 FEDERAL, LOCAL AND STATE REGULATIONS Bidder shall submit a copy of the following licenses and keep them current throughout the term of the Contract: Certified Pest Control Operator in Lawn and Ornamentals licensed by the State of Florida, ISA certified Arborist, Miami-Dade County Irrigation License, Dade County Occupational License; and current Local Business Tax Receipt. 2.14 PERSONNEL REQUIREMENTS/QUALIFICATIONS The Contractor will provide staff that is able to perform work at the highest standards of horticultural excellence. Key staff shall have current knowledge of best management practices regarding safety, plant health, pruning, Integrated Pest Management, pesticide application, hazardous material spill response, and irrigation maintenance. The City reserves the right to demand the replacement of Contractor’s staff who do not meet the City’s standards for safety, professionalism, or horticultural knowledge. The Contractor must manage the total Work effort associated with the Services required to assure fully adequate and timely completion of these Services in accordance with the Performance Standards and Technical Specifications. Such management includes, but is not limited to, planning, report preparation, establishing and maintaining records, and quality control. The Contractor must provide staff with the necessary management expertise to assure the performance of the required Work; and, trained and experienced field and office personnel who meet established standards to effectively perform the Services required and who exhibit capability to perform with minimum supervision. It is the City’s preference that turnover be kept to a minimum with personnel to ensure a continuity of operations through the Contract term. 2.14.1 PROGRAM MANAGER The Program Manager shall be responsible for the City of Sunny Isles Beach and must be a senior level management employee and have full authority on a day-to-day basis to act on behalf of the Contractor on all matters pertaining to the performance of the Work under this Contract. The Program Manager shall have the authority to make immediate and binding decisions on behalf of the Contractor without obtaining any approvals from others regarding the disbursement of any resources needed including but not limited to materials, equipment, labor, chemicals or otherwise as directed by the City. This person shall be available to attend all meetings with the City within twenty-four (24) hours of notification at no charge as directed by the City, shall be available to the City within one (1) hour notification for emergencies at all times at no charge, including facility maintenance duties, boarding up of facilities, and other work as directed by the City, shall be present at all special events, programs and activities as directed by the City, and be present at all planning meetings at no charge, with twenty-four (24) hour notice. Special events are typically held on weekends and evenings, and Contractor shall receive schedule of events. There are typically twenty (20) or more major events per year. This person shall be available to City for routine, weekly, and as-needed inspections of all landscaped areas as directed by the City, shall be available to the City’s Project Manager(s) and Consultant as